Hoora: Loyalty & Referrals for Shopify

Hoora: Loyalty & Referrals

Boost your sales and grow customers with rewards and referrals

Developer

Rating

1.3

feedback

4

Reviews

chart

#5,120

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's potential and the support provided by the team. Some users find the features amazing and believe the app has the potential to make their store look professional. However, on the negative side, there are complaints about the app not working properly, difficulties in reaching customer service, and unresponsiveness from the support team. Some users have faced issues with the app's functionality, such as buttons not working and windows closing unexpectedly.

Highlights

Positive feedback on the app's potential and support
Negative feedback on app functionality and customer service
Mixed reviews on app performance and responsiveness

Rating Breakdown

  • 5
    25% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    75% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 9, 2025

doesnt work and they dont reply

Using app

About 1 month

Total reviews

8

Average rating

4.0

1 / 5 Share

May 21, 2023

We need help but it is so hard to talk to someone from customer service, all of a sudden they stopped responding. We will be happy to edit the review if someone responds to the request for assistance

Using app

2 months

Total reviews

4

Average rating

3.0

1 / 5 Share

Feb. 23, 2023

связать с поддержкой не возможно, кнопка не работает. Плюс приложение работает плохо, зарегестрированый клиент нажимает кнопку назад и окно с бонусами закрывает и исчезает

Using app

About 2 hours

Total reviews

6

Average rating

1.7

Developer Reply

I'm Andrew from the Hoora team. I'm so sorry about this bad experience you had. I'm sad to hear about that. I did not see any tickets from your shop. Can you help me to send it to support@hoora.io? I will help you to set it up and resolve any issues you had. Best regards, Andrew

5 / 5 Share

Feb. 13, 2023

Amazing Support and Amazing Features. You Should Try This You Will Be Amazed. Great App to Make Your Store Look Professional

Store

Sethji

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy to hear such wonderful words from you and thank you so much for spending your precious time to provide us with this nice feedback! 🥰 So delighted to know you're pleased with our app features and our helpful customer service. Please feel free to contact us via email and Livechat channel whenever you need a hand. Best Regards, Linda

All reviews

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