Hoora: Loyalty & Referrals
Boost your sales and grow customers with rewards and referrals
Rating
2.9
feedback
4
chart
#10,528
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
25%
-
Less than a month
50%
-
Less than a year
25%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's features and support, with one reviewer mentioning amazing support and features that make the store look professional. However, there are concerns about customer service responsiveness, with one user mentioning difficulties in contacting support and receiving no response. Another user highlighted technical issues with the app, such as non-functional buttons and poor performance for registered customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 21, 2023
We need help but it is so hard to talk to someone from customer service, all of a sudden they stopped responding. We will be happy to edit the review if someone responds to the request for assistance
Feb. 24, 2023
So far everything's ok. It's quite a new app so for sure it deserves some minor bug fixing and some developement. But it's a good app to use, they deserve your trust in order to make the best product on the market. I give 5 stars and hope you will try this app instad of the fancy 5k reviewed ones... Keep growing!
Thank you very much for being a valued customer of the Hoora app. We feel so lucky that you have chosen us. We always put customer satisfaction as a priority and we are ready to go the extra mile to meet our customers. Once again, thank you for your lovely review! We look forward to working with you again. π Best Regards, Linda
Feb. 23, 2023
ΡΠ²ΡΠ·Π°ΡΡ Ρ ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΠΎΠΉ Π½Π΅ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎ, ΠΊΠ½ΠΎΠΏΠΊΠ° Π½Π΅ ΡΠ°Π±ΠΎΡΠ°Π΅Ρ. ΠΠ»ΡΡ ΠΏΡΠΈΠ»ΠΎΠΆΠ΅Π½ΠΈΠ΅ ΡΠ°Π±ΠΎΡΠ°Π΅Ρ ΠΏΠ»ΠΎΡ ΠΎ, Π·Π°ΡΠ΅Π³Π΅ΡΡΡΠΈΡΠΎΠ²Π°Π½ΡΠΉ ΠΊΠ»ΠΈΠ΅Π½Ρ Π½Π°ΠΆΠΈΠΌΠ°Π΅Ρ ΠΊΠ½ΠΎΠΏΠΊΡ Π½Π°Π·Π°Π΄ ΠΈ ΠΎΠΊΠ½ΠΎ Ρ Π±ΠΎΠ½ΡΡΠ°ΠΌΠΈ Π·Π°ΠΊΡΡΠ²Π°Π΅Ρ ΠΈ ΠΈΡΡΠ΅Π·Π°Π΅Ρ
I'm Andrew from the Hoora team. I'm so sorry about this bad experience you had. I'm sad to hear about that. I did not see any tickets from your shop. Can you help me to send it to [email protected]? I will help you to set it up and resolve any issues you had. Best regards, Andrew
Feb. 13, 2023
Amazing Support and Amazing Features. You Should Try This You Will Be Amazed. Great App to Make Your Store Look Professional
We are so happy to hear such wonderful words from you and thank you so much for spending your precious time to provide us with this nice feedback! π₯° So delighted to know you're pleased with our app features and our helpful customer service. Please feel free to contact us via email and Livechat channel whenever you need a hand. Best Regards, Linda
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