Hoora: Loyalty & Referrals for Shopify

Hoora: Loyalty & Referrals

Boost your sales and grow customers with rewards and referrals

Developer

Rating

2.9

feedback

4

Reviews

chart

#8,982

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    25%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's features and support, with one user mentioning amazing support and features that make the store look professional. However, on the negative side, there are complaints about the difficulty in reaching customer service, with one user mentioning the lack of response to requests for assistance. Another user highlighted issues with the app's functionality, such as non-responsive buttons and problems with registered clients navigating the app.

Highlights

Positive feedback on app features and support
Negative feedback on customer service accessibility
Negative feedback on app functionality

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 21, 2023

We need help but it is so hard to talk to someone from customer service, all of a sudden they stopped responding. We will be happy to edit the review if someone responds to the request for assistance

Using app

2 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Feb. 24, 2023

So far everything's ok. It's quite a new app so for sure it deserves some minor bug fixing and some developement. But it's a good app to use, they deserve your trust in order to make the best product on the market. I give 5 stars and hope you will try this app instad of the fancy 5k reviewed ones... Keep growing!

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for being a valued customer of the Hoora app. We feel so lucky that you have chosen us. We always put customer satisfaction as a priority and we are ready to go the extra mile to meet our customers. Once again, thank you for your lovely review! We look forward to working with you again. 💖 Best Regards, Linda

1 / 5 Share

Feb. 23, 2023

связать с поддержкой не возможно, кнопка не работает. Плюс приложение работает плохо, зарегестрированый клиент нажимает кнопку назад и окно с бонусами закрывает и исчезает

Using app

About 2 hours

Total reviews

6

Average rating

1.7

Developer Reply

I'm Andrew from the Hoora team. I'm so sorry about this bad experience you had. I'm sad to hear about that. I did not see any tickets from your shop. Can you help me to send it to [email protected]? I will help you to set it up and resolve any issues you had. Best regards, Andrew

5 / 5 Share

Feb. 13, 2023

Amazing Support and Amazing Features. You Should Try This You Will Be Amazed. Great App to Make Your Store Look Professional

Store

Sethji

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy to hear such wonderful words from you and thank you so much for spending your precious time to provide us with this nice feedback! 🥰 So delighted to know you're pleased with our app features and our helpful customer service. Please feel free to contact us via email and Livechat channel whenever you need a hand. Best Regards, Linda

All reviews

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