Hoora: Loyalty & Referrals
Boost your sales and grow customers with rewards and referrals
Rating
1.3
feedback
4
chart
#11,470
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
50%
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Less than a month
0%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are polarized, with one positive review praising the amazing support and features, while the negative reviews highlight issues with customer service responsiveness and functionality. Users have expressed frustration with the inability to contact support, non-responsive customer service, and technical issues such as buttons not working properly and windows closing unexpectedly. On the other hand, a satisfied customer commended the app for its excellent support and features, recommending it for enhancing the professional look of the store.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 21, 2023
We need help but it is so hard to talk to someone from customer service, all of a sudden they stopped responding. We will be happy to edit the review if someone responds to the request for assistance
Feb. 23, 2023
связать с поддержкой не возможно, кнопка не работает. Плюс приложение работает плохо, зарегестрированый клиент нажимает кнопку назад и окно с бонусами закрывает и исчезает
I'm Andrew from the Hoora team. I'm so sorry about this bad experience you had. I'm sad to hear about that. I did not see any tickets from your shop. Can you help me to send it to [email protected]? I will help you to set it up and resolve any issues you had. Best regards, Andrew
Feb. 13, 2023
Amazing Support and Amazing Features. You Should Try This You Will Be Amazed. Great App to Make Your Store Look Professional
We are so happy to hear such wonderful words from you and thank you so much for spending your precious time to provide us with this nice feedback! 🥰 So delighted to know you're pleased with our app features and our helpful customer service. Please feel free to contact us via email and Livechat channel whenever you need a hand. Best Regards, Linda
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