Rating
4.1
feedback
12
chart
#7,399
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
58%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include the app's functionality, easy installation, and excellent customer support, particularly mentioning Andrew's quick and helpful responses. Users appreciate the free option, customizability, and the app's feature-rich interface. On the other hand, negative feedback revolves around the lack of support, slow response times, and issues with changing settings like language and text color. Some users express frustration with the app's customer service and the absence of important features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 19, 2024
Hi, the app in overall is good and has adequate functionality. But is it possible to change the default language? (My site's default language is Romanian.)
Sept. 24, 2023
I thought the app would work for me.. But I asked 6 days ago how to change Text color to white (#FFFFFF) and in 6 DAYS they have been unable to even drop me a line saying "we are working on it", much less help me actually SOLVE the issue!!! Totally worthless if support isn't available!!
Sept. 22, 2023
VERY BAD CUSTOMER SERVICE, NEVER GET REPLY, APP IS DESCENT, LACK OF IMPORTANT FEATURES, I HOPE AFTER READING THIS YOU WILL REPLY
Hi I'm Andrew from the Doran team. I tried to contact to you but I haven't received any response. Can you help me to raise another ticket to [email protected]? Best regards, Andrew
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