Hoora: Product Reviews for Shopify

Hoora: Product Reviews

Build trust by collecting reviews with photos and videos.

Developer
View on App Store

Rating

4.1

feedback

12

Reviews

chart

#5,780

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    58%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include the app's functionality, easy installation, and excellent customer support, particularly mentioning Andrew's quick and helpful responses. Users appreciate the free option, customizability, and the app's feature-rich interface. On the other hand, negative feedback revolves around the lack of support, slow response times, and issues with changing settings like language and text color. Some users express frustration with the app's customer service and the absence of important features.

Highlights

Functionality, easy installation, excellent customer support
Lack of support, slow response times, issues with changing settings
Free option, customizability, feature-rich interface

Rating Breakdown

  • 5
    67% (8 ratings)
  • 4
    17% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Feb. 19, 2024

Hi, the app in overall is good and has adequate functionality. But is it possible to change the default language? (My site's default language is Romanian.)

Using app

--

Total reviews

2

Average rating

4.0

1 / 5 Share

Sept. 24, 2023

I thought the app would work for me.. But I asked 6 days ago how to change Text color to white (#FFFFFF) and in 6 DAYS they have been unable to even drop me a line saying "we are working on it", much less help me actually SOLVE the issue!!! Totally worthless if support isn't available!!

Using app

8 days

Total reviews

4

Average rating

2.5

5 / 5 Share

Sept. 22, 2023

genial

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 22, 2023

VERY BAD CUSTOMER SERVICE, NEVER GET REPLY, APP IS DESCENT, LACK OF IMPORTANT FEATURES, I HOPE AFTER READING THIS YOU WILL REPLY

Using app

15 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi I'm Andrew from the Doran team. I tried to contact to you but I haven't received any response. Can you help me to raise another ticket to [email protected]? Best regards, Andrew

5 / 5 Share

Sept. 21, 2023

Batter than paid tools

Using app

4 days

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more