H: Video Banner, Video Section
Upgrade your storefront with a video hover, banner and slider!
Rating
2.6
feedback
6
chart
#7,662
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
33%
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Less than a month
50%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, customers appreciate the rapid and quality customer service provided by the developer. Users have mentioned that the support team was responsive and helpful in resolving issues, such as making the app compatible with their themes. Additionally, some customers found the app's features, like the catalog video and hover video effects, to be beneficial for their online store and conversion rates. However, there are also negative aspects highlighted in the reviews. Some users reported that the catalog videos feature did not work well and experienced glitches. Furthermore, there were complaints about the lack of response from the developer when seeking support, with instances of unauthorized billing even after uninstalling the app. Overall, while the app has useful features and responsive customer service, there are concerns about functionality and billing issues.
Highlights
Review RSS Feed
All reviews
May 1, 2026
I only have experience using the catalog video feature of this app, so I can't say how the other features might function, but catalog videos do not work very well at all. Also, I reached out to the developer for support 4 different times and received no response. I have uninstalled the app and I do not recommend it.
Dec. 28, 2025
app uninstalled on Nov 28th and STILL getting billed for it. was glitchy and never worked correctly anyway. and now they are stealing money from me with unauthorized continued billing after cancelling 2 months ago but still being billed every month. CROOKS.
Hi, we did refund your subscription charge in good faith even though you exceeded the trial grace period. You can see from the timestamp, you had the app installed for only 14 days. You mention that you cancelled the subscription plan 2 months into installing, which is plain false as you didn't have the app longer than 14 days. Please reconsider the review as the statements you made are false. Regards, Eetu | Hovr team
Feb. 21, 2025
super responsive team was able to adjust it to work for my theme. - always loved the etsy effect of video on hover and it generates conversion $4.99 is a steal take it !
Dec. 13, 2024
Our theme initially wasn't compatible with having a second hover video. We reached out to support and Eetu was able to help us and get our products w/ video hover! This video looks great and we appreciate the quick & speedy help.
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