HPD ‑ House Plant Dropship
House Plant Dropship - Shopify App Easy Integration
Rating
4.0
feedback
5
chart
#5,141
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
20%
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Less than a day
0%
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Less than a month
40%
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Less than a year
20%
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More than a year
0%
Reviews Summary
The reviews for the House Plant Dropship Shopify App are overwhelmingly positive, with most users praising the excellent communication, customer service, and product selection provided by Andy and his team. Customers appreciate the quick order fulfillment and the high-quality plants offered by the app. Angelica's exceptional customer service is highlighted in one of the reviews. However, there is a minor concern mentioned about the pricing structure being confusing for some users. One negative review mentions a delay in order processing time, which was a drawback for that particular customer.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 2, 2025
We've had a great experience working with HPD. They offer a wide variety of plants, and orders are fulfilled quickly most of the time. Communication and customer service, especially with Angelica, have been excellent. Our only small concern is that the pricing structure can be a bit confusing at times. Still, a reliable partner we’d definitely recommend to other Shopify store owners.
Jan. 16, 2025
Andy and his team have been the best dropship partner I could have asked for! Great communication, customer service, product selection you name it! Can’t thank them enough for helping me with my plant shop and making my dream become a reality!
Oct. 23, 2024
My store placed an order on 14.Oct, and they shipped out on 22.Oct. Too long for process time!
Dear Prunify, We sincerely apologize for the delayed fulfillment of your October 14th order. You are absolutely right that an 8-day processing time is longer than our standard service level, and this delay was caused by an unexpected system outage during the weekend of October 21-22. To address this situation: You will not be charged any fees for this delayed fulfillment We have implemented additional monitoring systems to prevent similar issues Our normal processing time is 1-4 business days, and we are now back to operating at this service level We understand that reliable fulfillment is crucial for your business, and we fell short of our commitment in this instance. If you have any other orders that were affected or need immediate assistance, please contact our support team at info@houseplantdropship.com. We would appreciate the opportunity to regain your trust and demonstrate our usual level of service. Thank you for bringing this to our attention. Best regards, The Houseplant Dropship Team
Nov. 14, 2023
For the past two years, House Plant Dropship has been an exceptional partner for us. Their commitment to delivering top-quality plants, outstanding customer service, and a smooth, hassle-free experience is truly commendable. Andy and his team exhibit remarkable competence and consideration in their operations, alleviating any concerns about entrusting a third party with your customers' satisfaction. It's a genuine partnership that has consistently exceeded our expectations.
Nov. 11, 2023
I was delighted to receive a text from Andy, alerting me to the problems I'd encountered with House Plant Dropship's app syncing. His offer of assistance was a godsend for me, as someone who suffers from anxiety, depression, and ADHD. His attentiveness and kindness were so appreciated. If you appreciate house plants, consider giving their app a try. I'm looking forward to providing an update on my situation in the near future, and I'd like to thank Andy once again for his incredible help.
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