Farm2Door review for Hub Route Planner
Jan. 11, 2024
Very easy to use, great customer service! Fast and helpful. Now the app has also the option of making routes not returning to starting point which is great for having drivers that want to go home after last delivery! Tracking ability, email message, fullfilling orders directly in shopify it is all there. We do multiple smaller routes a week and this app has helped us a lot. Only thing that might be better if the map is showing only where your orders/deliveries are instead of the whole USA and Canada. I need to zoom in all the time to the area that has only my orders. But they might change that too! They are open for advice! I would recommend to everyone
We are absolutely delighted to receive your positive feedback on our app! It's heartwarming to hear that you find it easy to use, and our customer service team is overjoyed to be recognized for their speedy and helpful support. The recent feature update allowing routes not to return to the starting point was implemented with users like you in mind, and we're thrilled that it's benefiting your drivers, especially in making their way home after the day's last delivery. We believe in making work-life balance a reality for our users! Your remarks on our tracking capabilities, email messaging, and seamless Shopify order fulfillment integration affirm that we are on the right track in providing a comprehensive and efficient service. It's great to hear that our app is playing a significant role in managing your multiple routes each week. Regarding your insightful feedback about the map display: we understand your need for a more focused view of your specific delivery areas. This kind of constructive feedback is invaluable to us. Rest assured, our team is already exploring ways to enhance this feature to ensure a more user-friendly experience. Stay tuned for updates! We're incredibly grateful for your willingness to recommend our app. User satisfaction is our top priority, and recommendations from satisfied customers like you help us grow and improve. Thank you once again for your support and trust in our app. We look forward to continuing to serve your needs and exceed your expectations! Warm regards,
