HubBox Local Pickup
Offer customers pickup from thousands of locations worldwide
Rating
4.5
feedback
11
chart
#2,976
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
0%
-
Less than a month
9%
-
Less than a year
55%
-
More than a year
18%
Reviews Summary
The reviews for the HubBox app on Shopify are mostly positive, highlighting the seamless integration process, quick setup, and excellent support provided by the team. Customers appreciate the convenience of the pick-up option at checkout and the sustainability aspect of the delivery methods offered. The app is praised for its ease of use, cost-effectiveness, and the ability to enhance customer satisfaction. However, there are a few negative reviews mentioning technical issues with label creation, challenges with UPS Access Point integration, and dissatisfaction with the support response time and solutions provided.
Highlights
Review RSS Feed
All reviews
Feb. 25, 2026
Great App. We're using it in partnership with DPD, the combination is working great. We had issue in the past with saved addresses but this integration handles that without issue. We had all the support we needed to complete the integration process.
Jan. 23, 2026
Outstanding integration experience from start to finish. The setup was incredibly quick, everything worked seamlessly, and the whole process felt truly professional. Shushan, my account manager, was brilliant throughout the installation — proactive, supportive, and always one step ahead. Her dev partner, Steph, delivered with the same high standard, making the technical side feel effortless. A superb team and a genuinely smooth, reliable solution.
Jan. 7, 2026
Easy to set up and has always worked well. Support is also really great and prompt.
Nov. 1, 2025
It was about time that we added a pick up from shop option at our checkout. Steph and the Hubbox team made this happen in a blink of an eye, always very helpful and accommodating to any needs they are a dream to work with. Thank you!
Store
EFECTIV Nutrition
Using app
3 days
Sept. 8, 2025
Hubbox has been a fantastic addition to our delivery methods. It has true sustainable roots and offers our customers more flexibility to chose a delivery that suits them. Hubbox integrates so easily with our Shopify Theme and the onboarding team are super helpful and knowledgeable.
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