HubBox Local Pickup
Offer customers pickup from thousands of locations worldwide
Rating
4.5
feedback
10
chart
#2,618
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
0%
-
Less than a month
10%
-
Less than a year
60%
-
More than a year
10%
Reviews Summary
The reviews for the HubBox app on Shopify are mostly positive, highlighting its ease of setup, great support, and seamless integration with Shopify themes. Customers appreciate the flexibility it offers in delivery methods, such as pick up from shop options, and the cost-effectiveness of using HubBox for shipping. The app has been described as a game-changer for businesses, streamlining the delivery process and enhancing customer satisfaction. However, there are some negative reviews mentioning technical issues with label creation and integration challenges with shipping methods like UPS Access Point. Some users have expressed frustration with the support response time and the need for improvements in the app's functionality and communication.
Highlights
Review RSS Feed
All reviews
Jan. 23, 2026
Outstanding integration experience from start to finish. The setup was incredibly quick, everything worked seamlessly, and the whole process felt truly professional. Shushan, my account manager, was brilliant throughout the installation — proactive, supportive, and always one step ahead. Her dev partner, Steph, delivered with the same high standard, making the technical side feel effortless. A superb team and a genuinely smooth, reliable solution.
Jan. 7, 2026
Easy to set up and has always worked well. Support is also really great and prompt.
Nov. 1, 2025
It was about time that we added a pick up from shop option at our checkout. Steph and the Hubbox team made this happen in a blink of an eye, always very helpful and accommodating to any needs they are a dream to work with. Thank you!
Store
EFECTIV Nutrition
Using app
3 days
Sept. 8, 2025
Hubbox has been a fantastic addition to our delivery methods. It has true sustainable roots and offers our customers more flexibility to chose a delivery that suits them. Hubbox integrates so easily with our Shopify Theme and the onboarding team are super helpful and knowledgeable.
Sept. 3, 2025
We have been using Hubbox now for nearly a year with no issues. The support team is always on hand. Our customers now have the option for cheaper shipping that is more convenient to them. DPD Click and Collect using the hubbox app is easy for them to use and we have had no issues. Once set up, it works as expected.
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