HubBox Local Pickup for Shopify

HubBox Local Pickup

Pickup from UPS, DPD and more locations worldwide

Developer
View on App Store

Rating

4.4

feedback

3

Reviews

chart

#3,046

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the HubBox Local Pickup Shopify App are mixed, with positive and negative aspects highlighted by users. Positive reviews commend the excellent communication and professionalism of the team, as well as the app's ability to add more choices for customers. Users appreciate the cost-effectiveness of the app, the convenience it offers in terms of local pickup options, and the value provided by the monthly subscription model. On the other hand, a negative review criticizes the app for not delivering on its promised functionality, with the user expressing frustration over the lack of a functional demo without committing to a costly subscription.

Highlights

Excellent communication and professionalism of the team
Cost-effectiveness and convenience of local pickup options
Value provided by the monthly subscription model
App not delivering on promised functionality
Frustration over lack of functional demo without commitment to costly subscription

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 2, 2024

Excellent communication with the whole team. We had issues when we changed to a one click checkout and the new app but all sorted with professionalism and efficiency. Brilliant people to deal with and the service is just what we need to add more choices for our customers.

Using app

--

Total reviews

12

Average rating

4.9

5 / 5 Share

May 6, 2024

We've been using HubBox Local Pickup for some time, and it's truly been a game-changer for our winery business. As a winery, we must ensure that our customers receive their packages promptly and efficiently. With HubBox, we've not only saved money but also streamlined our delivery process to enhance customer satisfaction. One of the most significant benefits of HubBox is its cost-effectiveness. By utilizing their service, we've reduced shipping costs significantly. This not only helps our bottom line but also allows us to invest more in producing exceptional wines for our customers to enjoy. Moreover, the convenience it offers is unparalleled. Customers appreciate the flexibility of picking up their orders at a nearby location, especially considering the nature of our business. With HubBox, the days of missed deliveries or the hassle of coordinating with carriers to schedule redelivery are gone. What truly sets HubBox apart is its monthly subscription model. Despite the modest fee, the value it provides far exceeds the cost. The peace of mind knowing that our customers can conveniently collect their orders at their own pace is invaluable. This is particularly beneficial for our clientele, many of whom may not always be available to receive a package at home. In essence, HubBox has become an indispensable part of our logistics strategy. It simplifies the delivery process and enhances the overall customer experience. For any business looking to optimize its shipping operations and delight its customers, we wholeheartedly recommend giving HubBox Local Pickup a try. Steven Dossey GM and Winemaker Purple Toad Winery

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 28, 2023

This app is fake news. Smoke in mirrors. Based on what this Partner has provided me over the course of months of communications, I can only come to the conclusion that the extent of this app is the Partner's app listing page and website, even after "installation." I have not seen an actual app or the represented functionality beyond the outdated demo on their website. They won't show you a functional app demo unless you commit to a 1 year subscription at $600/month. No idea how a company like this stays in business. This partner has no business being in the business they are in.

Using app

2 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, As discussed, we do not offer a free or trial plan for our Shopify App. We did provide a number of our live Shopify clients as examples of our integration but as we advised at the time we did not feel that the App was right for your site (https://www.redapplefireworks.com/) based on your requirements being out of scope of the solution we offered. We hoped that this would ensure that we didn't sell you a solution that wasn't right for your business. I'm very sorry to hear that you feel that the communication was unclear or misleading. Warm regards, HubBox

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