HubBox Local Pickup
Pickup from UPS, DPD and Hermes locations worldwide
Rating
3.2
feedback
2
chart
#2,168
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
50%
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Less than a day
0%
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Less than a month
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Less than a year
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More than a year
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Reviews Summary
HubBox Local Pickup has received mixed reviews from users. On the positive side, users appreciate the cost-effectiveness of the app, as it has helped them save money on shipping costs and streamline their delivery process. The convenience of allowing customers to pick up their orders at nearby locations has also been highlighted as a significant benefit. Additionally, the monthly subscription model has been praised for providing value that exceeds the cost, particularly for customers who may not always be available to receive packages at home. However, on the negative side, some users have expressed dissatisfaction with the lack of functionality and transparency of the app. They have criticized the app for not delivering on its promises and requiring a commitment to a costly subscription before showing a functional demo.
Highlights
Rating Breakdown
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All reviews
May 6, 2024
We've been using HubBox Local Pickup for some time, and it's truly been a game-changer for our winery business. As a winery, we must ensure that our customers receive their packages promptly and efficiently. With HubBox, we've not only saved money but also streamlined our delivery process to enhance customer satisfaction. One of the most significant benefits of HubBox is its cost-effectiveness. By utilizing their service, we've reduced shipping costs significantly. This not only helps our bottom line but also allows us to invest more in producing exceptional wines for our customers to enjoy. Moreover, the convenience it offers is unparalleled. Customers appreciate the flexibility of picking up their orders at a nearby location, especially considering the nature of our business. With HubBox, the days of missed deliveries or the hassle of coordinating with carriers to schedule redelivery are gone. What truly sets HubBox apart is its monthly subscription model. Despite the modest fee, the value it provides far exceeds the cost. The peace of mind knowing that our customers can conveniently collect their orders at their own pace is invaluable. This is particularly beneficial for our clientele, many of whom may not always be available to receive a package at home. In essence, HubBox has become an indispensable part of our logistics strategy. It simplifies the delivery process and enhances the overall customer experience. For any business looking to optimize its shipping operations and delight its customers, we wholeheartedly recommend giving HubBox Local Pickup a try. Steven Dossey GM and Winemaker Purple Toad Winery
Nov. 28, 2023
This app is fake news. Smoke in mirrors. Based on what this Partner has provided me over the course of months of communications, I can only come to the conclusion that the extent of this app is the Partner's app listing page and website, even after "installation." I have not seen an actual app or the represented functionality beyond the outdated demo on their website. They won't show you a functional app demo unless you commit to a 1 year subscription at $600/month. No idea how a company like this stays in business. This partner has no business being in the business they are in.
Hello, As discussed, we do not offer a free or trial plan for our Shopify App. We did provide a number of our live Shopify clients as examples of our integration but as we advised at the time we did not feel that the App was right for your site (https://www.redapplefireworks.com/) based on your requirements being out of scope of the solution we offered. We hoped that this would ensure that we didn't sell you a solution that wasn't right for your business. I'm very sorry to hear that you feel that the communication was unclear or misleading. Warm regards, HubBox
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