HubBox Local Pickup
Offer customers pickup from thousands of locations worldwide
Rating
4.6
feedback
12
chart
#2,673
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
8%
-
Less than a year
58%
-
More than a year
17%
Reviews Summary
The reviews for the HubBox Shopify App are overwhelmingly positive, with users praising the seamless integration process, excellent customer support, and the convenience it offers to both merchants and customers. Users appreciate the cost-effectiveness of the app, the sustainability aspect, and the flexibility it provides in delivery options. The support team is highlighted as being responsive and helpful, making the overall experience of using the app a positive one. However, there is a negative review mentioning a fundamental flaw in label creation that caused issues with Royal Mail, leading to customer dissatisfaction and returns.
Highlights
Review RSS Feed
All reviews
May 1, 2026
We have been using HubBox in all its forms for many years and are really pleased with how it is going. Our customers find the system easy to use and very convenient for deliveries.
Feb. 25, 2026
Great App. We're using it in partnership with DPD, the combination is working great. We had issue in the past with saved addresses but this integration handles that without issue. We had all the support we needed to complete the integration process.
Jan. 23, 2026
Outstanding integration experience from start to finish. The setup was incredibly quick, everything worked seamlessly, and the whole process felt truly professional. Shushan, my account manager, was brilliant throughout the installation — proactive, supportive, and always one step ahead. Her dev partner, Steph, delivered with the same high standard, making the technical side feel effortless. A superb team and a genuinely smooth, reliable solution.
Jan. 7, 2026
Easy to set up and has always worked well. Support is also really great and prompt.
Nov. 1, 2025
It was about time that we added a pick up from shop option at our checkout. Steph and the Hubbox team made this happen in a blink of an eye, always very helpful and accommodating to any needs they are a dream to work with. Thank you!
Store
EFECTIV Nutrition
Using app
3 days
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