HubBox Pickup at Checkout
HubBox has received overwhelmingly positive reviews from users who have found the app to be excellent, easy to set up, and reliable. Customers appreciate the flexibility of collection points and the convenience it offers for deliveries. The support team is praised for being helpful, prompt, and professional, making the integration process smooth and efficient. Users have highlighted the cost-effectiveness of HubBox, the seamless integration with carriers like DPD and UPS, and the overall enhancement of the customer experience. However, there is a negative review mentioning a fundamental flaw related to label creation with Royal Mail, causing inconvenience to customers and requiring further improvements from the app.
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We’ve been using HubBox for the last 12 months and it’s been excellent. The setup was simple, the support has always been fantastic, and the platform has been reliable from day one. Our customers really appreciate the flexibility of collection points, and it’s become an important part of our delivery offering. Highly recommended.
We have been using HubBox in all its forms for many years and are really pleased with how it is going. Our customers find the system easy to use and very convenient for deliveries.
Great App. We're using it in partnership with DPD, the combination is working great. We had issue in the past with saved addresses but this integration handles that without issue. We had all the support we needed to complete the integration process.
Outstanding integration experience from start to finish. The setup was incredibly quick, everything worked seamlessly, and the whole process felt truly professional. Shushan, my account manager, was brilliant throughout the installation — proactive, supportive, and always one step ahead. Her dev partner, Steph, delivered with the same high standard, making the technical side feel effortless. A superb team and a genuinely smooth, reliable solution.
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