HubSpot
Enhance store growth with seamless customer relationship tools
Rating
1.0
feedback
4
chart
#9
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
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Less than a day
50%
-
Less than a month
25%
-
Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app's inability to connect to their store and sync with HubSpot. Users have reported issues with setting up the app and receiving no support unless they are paid members. The integration with HubSpot has caused major disruptions to existing workflows, with basic functionalities not working as expected. The new release of the app has led to orders being synced incorrectly and important data being displayed inaccurately, making it difficult for users to search for customer information efficiently.
Highlights
Review RSS Feed
All reviews
Sept. 11, 2025
I would give zero stars for this if I could- no support setting this up unless I am a paid member. I could not get this to sync to hubspot.
June 2, 2025
Shopify works well. HubSpot doesn't. This new release broke all of our existing functionality that business relies on. - You literally cannot find HubSpot orders using Shopify order numbers in the main search bar. This is basic functionality that should work out of the box. - The integration randomly decided to sync orders as "HubSpot Orders" instead of HubSpot Deals, breaking years of established workflows without warning or migration tools. - Instead of properly syncing state/province data, you get random "enabled/disabled" values. Did anyone actually test this integration? - They killed the old sync app in May 2025 and forced everyone onto this broken version with zero consideration for existing setups. When you have hundreds of orders and can't search for them by order number, the integration becomes completely useless. Our team now wastes hours manually hunting for customer data that should be instantly searchable.
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