HubSpot for Shopify

HubSpot

Enhance store growth with seamless customer relationship tools
View on App Store
HubSpot
Rating
1.0
Feedback
8
Reviews
Chart
#2,422
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly negative, with most users reporting that the app fails to connect to their Shopify store or sync properly with HubSpot. Several reviewers describe setup as frustrating or unusable, and one notes a lack of support unless they are a paid member. A more detailed review says a new release broke existing workflows, changed how orders sync, made search by Shopify order number impossible, and introduced incorrect data values, causing significant disruption and manual work. On the positive side, one reviewer reports that the app works fine for them, suggesting the issue may not affect every account or setup. Overall, the app appears to have serious reliability and compatibility problems, especially around connection, syncing, and preserving existing functionality, while support and setup experience are also criticized.

Time spent using app
How long merchants keep the app installed.
Less than an hour 62%
Less than a day 25%
Less than a month 12%
Less than a year 0%
More than a year 0%
All reviews
1 / 5 Share
July 20, 2026

wont connect to store... rubbish!

Store Using app Total reviews Average rating
FEAR-NONE Gear Clothing 39 minutes 2 2.0
5 / 5 Share
July 13, 2026

Not sure why others are struggling. It works fine for me.

Store Using app Total reviews Average rating
1 / 5 Share
April 9, 2026

Shows an error and won't connect to store

Store Using app Total reviews Average rating
Deco Slides 3 minutes 2 2.0
1 / 5 Share
March 25, 2026

doesn't connect to store

Store Using app Total reviews Average rating
DivisaMia 2 minutes 1 1.0
1 / 5 Share
Oct. 23, 2025

Doesn't connect to store.

Store Using app Total reviews Average rating
Union Flag Company About 8 hours 4 4.0

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