HubSpot
Enhance store growth with seamless customer relationship tools
Rating
1.0
feedback
5
chart
#7
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
-
Less than a day
40%
-
Less than a month
20%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users reporting issues with connecting to their store and syncing with HubSpot. Many users mentioned that the app doesn't work as expected and lacks proper support for setup. One user even mentioned that the new release broke existing functionality that their business relies on, making the integration useless. The app seems to have caused frustration and wasted time for users due to its lack of basic functionality and poor integration with HubSpot.
Highlights
Review RSS Feed
All reviews
June 2, 2025
Shopify works well. HubSpot doesn't. This new release broke all of our existing functionality that business relies on. - You literally cannot find HubSpot orders using Shopify order numbers in the main search bar. This is basic functionality that should work out of the box. - The integration randomly decided to sync orders as "HubSpot Orders" instead of HubSpot Deals, breaking years of established workflows without warning or migration tools. - Instead of properly syncing state/province data, you get random "enabled/disabled" values. Did anyone actually test this integration? - They killed the old sync app in May 2025 and forced everyone onto this broken version with zero consideration for existing setups. When you have hundreds of orders and can't search for them by order number, the integration becomes completely useless. Our team now wastes hours manually hunting for customer data that should be instantly searchable.
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