HUE Cart Drawer
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and excellent customer support. Users appreciate the app's ability to enhance the shopping experience for customers, improve the checkout process, and boost sales. The live agents and support team, including individuals like Archana, Aleena, Smrithi, and Lishana, have been highlighted for their patience, responsiveness, and helpfulness in resolving issues and providing assistance with customizations. The app's speed, UI, and overall performance have also been commended by users. However, there is one negative review that mentions technical issues causing revenue loss and difficulties with the checkout process, leading to a lower rating.
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Love it, Free and awesome! And even great live agents to help if any questions/issues.
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the app and finding it both free and awesome. Our live agents are always happy to help, and your feedback motivates us to keep improving. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
This is an amazing app. It does exactly what it says it does and more. The complete customization lets you brand it to your business. I needed a customization to be done and Archana was incredibly helpful. She made the changes in just a few minutes and she took time to explain things to me. This is definitely an app to have. The option to have the discount code box show on the "view cart" pop-up is very handy. It helps prevent confusion for customers. This way they can view their discounts before going to the actual "checkout" page. This is exactly what I was looking for. Highly recommend this app.
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you're enjoying the app and its customization options. It was our pleasure to help with the customization, and we're glad we could get everything set up quickly for you. We also appreciate your suggestion about adding a discount code box to the View Cart popup. Feedback like yours helps us continue improving the app and delivering a better experience for merchants and their customers. Thank you again for your support and recommendation. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Nice UI and an excellent app! The developer team has done an amazing job. The app is blazing fast compared to other apps, and the overall experience is very smooth. Also, customer support from Smrithi was really helpful and responsive. Highly recommended!
This is amazing to hear! Thank you for taking the time to share your experience. We know how important speed and a clean interface are for a seamless workflow, so knowing we're beating out the competition there is a huge win for us. I’ll make sure to pass your shout-out along to Smrithi and the dev team—they’re going to love it. Welcome aboard! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Je tiens à remercier infiniment Aleena pour son aide précieuse. Sa patience, sa disponibilité et la clarté de ses explications ont fait toute la différence. Sans elle, je n’aurais jamais réussi à apporter les modifications nécessaires à mon site web. Elle est vraiment exceptionnelle, et je lui suis profondément reconnaissante pour tout le temps et l’énergie qu’elle m’a consacrés.
Merci infiniment pour votre message si touchant 😊 Nous sommes vraiment ravis d’apprendre qu’Aleena a pu vous accompagner avec autant de patience, de disponibilité et de clarté. Elle sera profondément touchée par vos mots et heureuse de savoir qu’elle a pu faire une réelle différence dans l’amélioration de votre site. Votre reconnaissance et votre confiance comptent énormément pour nous. C’est exactement ce type de support que nous nous efforçons d’offrir chaque jour. En cas de questions supplémentaires, veuillez nous contacter à [[email protected]](mailto:[email protected]) ou via le chat intégré de l’application. Nous sommes toujours heureux de vous aider. - Helixo Support Team
I'm so happy with the support that I was provided with from Archana. 10/10 she is amazing to work with and so so helpful. If you ever get stuck, there is support available you to which is what makes app so great.
Thank you so much for the honest review! We are thrilled to hear that Archana provided you with 10/10 support. She is indeed a valued member of our team, and we’ll be sure to pass your kind words along to her. We’re always here if you need a hand, thanks for being part of our community In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
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