Tropical Fruit Box review for Hyperspeed EXTREME Page Speed
June 23, 2021
It wreaked havoc in our store. The "optimization" process reset the images so we lost a third of our products in the Google Shopping feed which ended up causing problems with all our Ad campaigns. Of course, they are blaming Shopify for this issue but coincidentally, it only happened after installing this app. If that wasn't enough, while the app was installed, several customers complained that the site was down and it ended up costing us thousands of dollars in sales. We are still dealing with the consequences. Needless to say, try this at your own peril.
To clarify this issue, Shopify's Google Shopping feed app updated automatically when the store's images were compressed. That sync exposed a pre-existing error that Hyperspeed didn't cause. Regardless, I understand how frustrating something like this can be, I'm sorry to hear about your experience. Safety is our highest priority. Our preview system is built so that no changes are made to your code until you approve. Testing the preview thoroughly before publishing is highly recommended. It looks like our automatic code removal tool successfully removed our optimizations from your store, so you should be all set there!
