NAUTIKA review for Hyperspeed EXTREME Page Speed

1 / 5

July 7, 2022

I strongly do not recommend this app. All the images from the product collection disappeared and when I uninstalled their code, not a single image came back...

Store

NAUTIKA

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Sorry to hear about the experience you've had! We've investigated and it looks like Hyperspeed was uninstalled during the code removal process. After clicking Remove Theme Changes, it can take a couple minutes to finish cleaning the store. As uninstallation prevents us from accessing the store, Hyperspeed wasn't able to complete the code removal process to fix your images. Safety is our first priority, which is why we've added a preview system to allow our optimizations to be checked before anything is published. Unfortunately, not every optimization works perfectly with every theme as optimizing code can result in errors. In this case, it looks like LazyLoad wasn't compatible with the collection images which caused the issue. I've gotten in touch personally to help fix up any remaining issues! Please let me know if we can help fix anything up. And if you'd like to give the app another go, I'd be happy to help make sure everything works great with your store. Just let me know! Thanks, Alex

Hyperspeed EXTREME Page Speed  for Shopify
Hyperspeed EXTREME Page Speed
4.7 star
231 reviews

Hyperspeed: EXTREME Page Speed Optimizer Shopify App

Developer
Shopify App Store