Hypothesis: Voice AI calling
Auto-triggered calls with Voice AI agent for cart abandonment
Rating
5.0
feedback
2
chart
#11,676
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Reviews Summary
Hypothesis is an app that offers auto-triggered calls to abandoned cart customers using a Voice AI agent trained on the brand's data. The agent speaks naturally, understands customer needs, recommends products, and encourages shoppers to complete their purchase. The app connects to Shopify backend for hyper-personalized conversations, allowing control over the agent's name, voice, and tone. Currently, Hypothesis is exclusively available for Indian stores.
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All reviews
Jan. 15, 2026
Their Voice AI agent is very good at addressing the customer’s concerns about mattress type, delivery dates, returns and exchange policy and trial period. The AI also sounds like a human sales agent, making the conversation flow seamlessly. I also get to see call recordings, transcripts and summaries of each call, which makes the whole process very transparent. We are now seeing a much higher cart recovery rate, and I would highly recommend this app!
Jan. 9, 2026
We found it a great tool to automate our abandonment cart reach out. For a new brand, drop-offs can happen due to many reasons & as we scale, doing it manually is expensive. Best part I like is seeing recovered sales through these calls.
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