Livettes review for iWish: Wishlist

March 7, 2023

Update: looks like developers solved these issues. However it took quite a lot of time to fix them so only 4 stars from us. Still we like the app and we plan to use it in other stores. App has issues that developers refuse to acknowledge or fix. 1) Use of resources that negatively impact theme's performance. Our theme does not use jQuery, however, they app requires it, together with a Font Awesome fonts that are used for a single element. 2) Visual performance of the app is horrible. The hearts on the collection page appear with at least a 2 second delay after everything has loaded. It's a bad customer experience and elements are non-interactive during this time. 3) Occasionally, the dedicated landing page for Wishlist doesn't work. It shows a server error. This has gone on for hours at a time. 4) Installation process was done multiple times and each time different styling was applied so there was no consistency. 5) Communication is slow, often repeat emails need to be sent to get a response. When communicated, problems are often not acknowledged and claimed that the functionality is working despite Hotjar recordings and first-hand experience showing otherwise. Still we would be interested to use this app, also for our three other clone stores, if only developers could solve these issues.