iAdvize: AI Shopping Assistant
Boost your conversion rate tenfold. Beat traditional chatbots.
Rating
3.6
feedback
3
chart
#3,577
Reviews Over Time
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Reviews Summary
The reviews for the Shopify App have been mixed, with one user expressing disappointment over the misleading pricing information, while others have praised the exceptional value and benefits provided by the app. The negative aspect highlighted was the confusion regarding the pricing, leading to wasted time on installation and uninstallation. On the positive side, users have commended the app for its detailed and informed answers that empower shoppers to make confident purchases, leading to improved customer service and conversion rates. Additionally, the exceptional value and strategic thinking of the iAdvize team have been highlighted, with a focus on understanding unique business needs and providing innovative ideas for leveraging the GenAI chat system.
Highlights
Rating Breakdown
All reviews
Aug. 7, 2024
La blague :) Indiqué clairement que votre application coute 850$ par mois au lieu d'indiqué qu'il est gratuit ! Perte de temps à installer et désinstaller lorsque j'ai vu votre tarification
July 17, 2024
While many reviews focus on the specifics of a product, I want to take a moment to highlight the exceptional value that the iAdvize team offers its customers. Working with this vendor has been nothing short of stellar. They took the time to learn my business, to understand its idiosyncrasies and they rooted themselves in the appropriate considerations I should take to leverage their GenAI chat system to positively improve the customer experience. Our particular focus was to collect data during our peak season to better understand the success metrics we needed to scale our DTC site, and the deployment of their chat system (and implementation of the Team's ideation) accomplished this understanding. From the outset of the project , the team's depth of knowledge and expertise was evident, which put me at ease about the project, the KPIs selected and the implementation efforts. Their approach ensured that every detail was attended to promptly and efficiently. It's clear that they are committed to the success of their customer deployments, and my opinion is that they are committed to being a market leader. One of the standout aspects of our collaboration was their strategic thinking. They consistently offered insightful suggestions and innovative ideas on how to best adapt Chat to handle both Customer Request Automations, but more importantly, product conversion strategies. This tailored approach was invaluable and demonstrated their dedication to understanding and meeting our unique needs, and our learnings proved that. If you are looking for a solid GenAI chat system, and a stellar team, I recommend iAdvize without reservation as they have been an outstanding partner.
April 15, 2024
iAdvize - AI Copilot has allowed our company to be a Leader in our industry. Our products are nuanced and the product details can easily overwhelm a customer. The AI Copilot provides detailed and informed answers that empower the shopper to purchase with confidence. This has been a huge benefit for our Customer Service Team, and our conversation rate.
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