iAdvize: AI Shopping Assistant
Boost your conversion rate tenfold. Beat traditional chatbots.
Rating
4.2
feedback
5
chart
#3,540
Reviews Over Time
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Time spent using app
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Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include the adaptability and modularity of the app to different needs, as well as the excellent customer support provided by the team. Customers appreciate the value and exceptional service offered by the iAdvize team, with a focus on understanding the business and providing tailored solutions to improve the customer experience. The AI Copilot feature is praised for empowering shoppers with detailed and informed answers, leading to increased confidence and conversion rates. On the other hand, a negative review mentions confusion about the pricing, with the app being mistakenly perceived as free when it actually costs $850 per month, leading to frustration and wasted time in installation and uninstallation.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 3, 2024
Super application et outil Très adaptable et modulable aux différents besoins Une équipe support aux petits soins pour pouvoir atteindre ses objectifs. Je recommande.
Aug. 7, 2024
La blague :) Indiqué clairement que votre application coute 850$ par mois au lieu d'indiqué qu'il est gratuit ! Perte de temps à installer et désinstaller lorsque j'ai vu votre tarification
July 17, 2024
While many reviews focus on the specifics of a product, I want to take a moment to highlight the exceptional value that the iAdvize team offers its customers. Working with this vendor has been nothing short of stellar. They took the time to learn my business, to understand its idiosyncrasies and they rooted themselves in the appropriate considerations I should take to leverage their GenAI chat system to positively improve the customer experience. Our particular focus was to collect data during our peak season to better understand the success metrics we needed to scale our DTC site, and the deployment of their chat system (and implementation of the Team's ideation) accomplished this understanding. From the outset of the project , the team's depth of knowledge and expertise was evident, which put me at ease about the project, the KPIs selected and the implementation efforts. Their approach ensured that every detail was attended to promptly and efficiently. It's clear that they are committed to the success of their customer deployments, and my opinion is that they are committed to being a market leader. One of the standout aspects of our collaboration was their strategic thinking. They consistently offered insightful suggestions and innovative ideas on how to best adapt Chat to handle both Customer Request Automations, but more importantly, product conversion strategies. This tailored approach was invaluable and demonstrated their dedication to understanding and meeting our unique needs, and our learnings proved that. If you are looking for a solid GenAI chat system, and a stellar team, I recommend iAdvize without reservation as they have been an outstanding partner.
April 15, 2024
iAdvize - AI Copilot has allowed our company to be a Leader in our industry. Our products are nuanced and the product details can easily overwhelm a customer. The AI Copilot provides detailed and informed answers that empower the shopper to purchase with confidence. This has been a huge benefit for our Customer Service Team, and our conversation rate.
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