iAdvize: AI Shopping Assistant
More than a chatbot: An AI assistant that helps shoppers...
Rating
5.0
feedback
19
chart
#1,378
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
11%
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Less than a year
89%
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More than a year
0%
Reviews Summary
The reviews for the iAdvize Shopify App are overwhelmingly positive, with users praising the app for its effectiveness in after-hours customer support, conversion optimization, and personalized assistance. Users appreciate the AI's ability to provide detailed and relevant answers to customer queries, leading to increased conversion rates and average order value. The customer service team is highlighted for being responsive, helpful, and involved in ensuring a seamless experience for users. The platform is described as intuitive, easy to use, and customizable to meet specific needs. Overall, iAdvize is seen as a valuable tool for enhancing the shopping experience and improving customer engagement and satisfaction.
Highlights
Review RSS Feed
All reviews
March 12, 2026
We are very pleased with the results observed during this initial test period. Following the encouraging results, we have recently signed a contract with iAdvize. What stood out most was the coverage outside business hours. With 78% of the total conversations taking place outside our opening hours, iAdvize filled the gap of being an assistant to those customers who visited our website during weekend. We also achieved a response rate of 95.7%. This reflects how well the solution was able to leverage our product content to engage visitors effectively. From a conversion standpoint, we had a positive +4,33% post-conversation conversion rate which is very encouraging for us. There was also a +14% increase in our AOV during this period. Overall, iAdvize has proven to be a strong solution for our business, particularly for after-hours customer support and conversion optimisation. We look forward to building on this partnership over the long term.
Nov. 24, 2025
On teste iAdvice depuis un mois maintenant et l’appli est vraiment intéressante. L’IA a globalement une réponse à toutes les questions : elle s’alimente automatiquement des contenus de votre site et vous pouvez aussi la guider. Ça fait plaisir de ne pas avoir besoin d’être derrière H24, contrairement à un chat plus classique. L’équipe est au top ! Je conseille !
Nov. 18, 2025
Un assistant e shopping intelligent, telle est la promesse de cet outil Iadvize. L'installation est simple, aidé si besoin par les bons conseils du CSM iadvize. Intégration sur le site personnalisable, outil demandant un apprentissage d'environ 3/4 semaines avant de délivrer ses pleines capacités. L'outil de suivi des performances est bien utile pour optimiser la base de connaissance, optimiser son site et ses process. les conversations faites par cet assistant e shopping utilisent toute la matière du site. base articles et leurs attributs, faq... et l'outil digère bien ces données. Cela nous a permis de pouvoir offrir un service personnalisé au x internautes sur notre site même à des heures ou notre équipe humaine support n'est plus disponible. En sachant que plus de 50% des conversations ont lieu le soir après 19h00. Recommandable donc.
Oct. 20, 2025
iAdvize has allowed me to deload my customer service team with the majority of website conversations with customers. Monitoring the conversations, iAdvize does an amazing job answering technical and detailed questions that our customers ask and has a very strong conversion rate which makes the service fee a drop in the bucket.
Oct. 14, 2025
Matthew was extremely helpful with setup and onboarding and was very hands on throughout the entire process.
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