IceCat Product Catalog
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users praise the app for its effectiveness in enhancing their store and giving it a competitive edge. The app is described as amazing and working great, especially for businesses in E-commerce selling consumer electronics products. Users also appreciate the excellent customer service provided by the app. However, on the negative side, there are complaints about the lack of responsiveness from the support team. Users mention that emails and chat messages were not answered, leading to frustration and difficulty in getting help with installation.
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3 times I try to contact by chat to ask for help to install icecat on shopify. They never answer. 3 times I try to contact by chat to ask for help to install icecat on shopify. they never respond. I also sent them an email and the same thing.
We apologize that you faced a delay with connecting our support team. Our support team can take upto 24 hours to respond to reply emails. We are glad that we were able to help you via email, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us again.
The app is amazing and it works great with my store. gives your store a real edge and takes it to the next level. Awesome customer service. I would recommend this app to any business in E commerce selling consumer electronics products.
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