IceCat Product Catalog for Shopify

IceCat Product Catalog

IceCat: Add Product Data for Manufacturers & Channel Partners
Developer
WEBILLY LLC
View on App Store
IceCat Product Catalog
Rating
1.5
Feedback
9
Reviews
Chart
#10,324
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are mixed, with several users praising the app’s usefulness, ease of use, and the value it adds to product catalogs and ecommerce stores. Positive feedback highlights that the app can work well once set up, can improve a store’s presentation, and is supported by helpful or excellent customer service in some cases. A few reviewers specifically recommend it for businesses selling consumer electronics and note that it can be a strong tool for product catalog management. However, a significant number of reviews point to serious problems with reliability and support. Multiple users report that the app does not work properly, fails to load, or cannot add product catalogs, and some mention that certain products are missing from IceCat. The most common complaint is poor responsiveness from support: users say emails and chat messages go unanswered despite promises of 24-hour support. Overall, the app seems promising and useful when functioning correctly, but inconsistent performance and unreliable communication are major concerns.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 22%
Less than a month 44%
Less than a year 22%
More than a year 0%
All reviews
1 / 5 Share
Sept. 7, 2026

Sad but true, no contact possible - send several messages and wait for some days now. Nothing. They promise a 24h support, but nothing :-( If WEBILLY LLC will read, please contact us !!!! ** They contacted us - thanks ! But: Application not work, APP is not loading at this time

Store Using app Total reviews Average rating
toner.one 7 days 3 3.7
2 / 5 Share
May 13, 2026

Store Using app Total reviews Average rating
The Circular Company About 5 hours 1 2.0
1 / 5 Share
May 8, 2026

non funziona

Store Using app Total reviews Average rating
Rigeka Shop About 1 month 1 1.0
1 / 5 Share
May 4, 2026

They dont reply to emails

Store Using app Total reviews Average rating
VNP 24 days 6 4.0
3 / 5 Share
Aug. 27, 2025

can't add product catalogue

Store Using app Total reviews Average rating
S-Tech About 1 month 1 3.0

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