IceCat Product Catalog
IceCat: Add Product Data for Manufacturers & Channel Partners
Rating
3.8
feedback
4
chart
#17,963
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
25%
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Less than a month
50%
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Less than a year
25%
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More than a year
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Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Users appreciate the app's ease of use, excellent customer service, and its ability to enhance their online store. However, there are concerns about the lack of response from customer support, particularly when seeking help with specific installations like adding a product catalogue or integrating Icecat. Overall, the app seems to be beneficial for enhancing the store's functionality and customer experience, but there are areas where customer support responsiveness could be improved.
Highlights
Review RSS Feed
All reviews
May 28, 2025
excellent app easy to work. highly recommend it to anyone looking to get it. great customer service. good job!
Store
My Store
Using app
30 days
April 28, 2023
3 times I try to contact by chat to ask for help to install icecat on shopify. They never answer. 3 times I try to contact by chat to ask for help to install icecat on shopify. they never respond. I also sent them an email and the same thing.
We apologize that you faced a delay with connecting our support team. Our support team can take upto 24 hours to respond to reply emails. We are glad that we were able to help you via email, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us again.
Dec. 30, 2019
The app is amazing and it works great with my store. gives your store a real edge and takes it to the next level. Awesome customer service. I would recommend this app to any business in E commerce selling consumer electronics products.
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