iDenfy ID Verification

Age Assurance is very smooth (~10 seconds). Works on mobile phone as well.

Solid. Setup could be a bit easier.

Tried multiple Age Verification apps, but couldn't find a comprehensive solution for all of our cases (different product categories, shipping addresses, emails, etc.). iDenfy's Shopify app - works well thus far.

Covered all our checkout and shipment processes.

Surprisingly that company of such scale like iDenfy (10 years in AML area) decided to built a native Shopify app. Best ROI

No issues so far. Heavily recommended.

Found it via the best age verification shopify software query via Claude. Will continue to use.

Offers both age verification and age estimation. The setup could be improved (took around ~30 minutes) to have it working.

We've been using this to comply with the new regulations for shipping to Queensland. Great support as well, would highly recommend. The app is a lot more cost effective than competitors, and the tech is great. UX is good too, we've tested it out with a lot of customers so far, no complaints. Integrates really well with Shopify, with lots of customisation options.

The only ID verification app with a configurable checkout flow. It allowed us to trigger KYC only for selected categories and products.The option to block the addresses based on the shipping address was also instrumental in our workflow.

Both age verification & age estimation fully covered our age gating requirements. Kudos to the team.

We found iDenfy's age verification engine very cost-effective.

We've been using iDenfy across multiple Shopify sites and have been extremely pleased with both the platform and the support team. The iDenfy staff have been incredibly responsive and supportive throughout the implementation process, helping us navigate several complex requirements with speed and professionalism. Their team worked closely with us to ensure a seamless integration across our stores, making the entire setup process straightforward and hassle-free. The solution has proven to be cost-effective for our business while delivering exactly the functionality we need. Reliability, ease of use, and excellent customer service have made iDenfy a valuable partner for our operations. We highly recommend iDenfy and look forward to continuing to use their services as our business grows.

Pros Easy-to-use customer interface. The checkout process feels smooth and does not create friction if no fraud is detected. Cons Some parts of the installation instructions could be explained more clearly. For example, the section on webhooks does not make it obvious how to access them in Shopify. It is not clearly stated that basic plans do not include human agent support. There is no integration to automatically redirect customers flagged with medium or high fraud risk (by Shopify Risk Alerts or the NoFraud app) to complete KYC verification. This process must be handled manually by the Shopify admin, who has to contact the customer directly—introducing unnecessary friction.