Aitarget: Feed Enrichment for Shopify

Aitarget: Feed Enrichment

Facebook and Instagram Dynamic Ads Booster

Rating

2.0

feedback

5

Reviews

chart

#8,749

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    40%
  • More than a year
    40%

Reviews Summary

The app receives mixed reviews from users. On the positive side, users appreciate the functionality of the image editor and the features it offers for improving product images in Facebook ads. The customer service is also praised for being helpful in onboarding and resolving issues. However, there are concerns about the app's stability and performance, with some users experiencing regular errors and bugs that remain unresolved for days. The slow and sometimes non-existent support response is a major drawback for users, leading to frustration and questioning the app's value for its cost.

Highlights

Functionality and features of the image editor
Positive customer service experience
App stability and performance concerns
Slow and non-existent support response
Value for cost

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (1 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 21, 2024

I'm genuinely impressed with the app; it's fantastic, and I absolutely love it. However, I've encountered several issues that unfortunately hinder its functionality. Despite reaching out to the support team numerous times, I've yet to receive any response, leading me to wonder about the company's operational status. It's a great app, but it lacks stability in its performance.

Using app

--

Total reviews

3

Average rating

2.3

5 / 5 Share

June 1, 2022

Great app for improving product images in Facebook ads. I thoroughly enjoyed the functionality of the editor, it had all the features I needed. Would definitely recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide your feedback!

5 / 5 Share

May 27, 2022

Good app and great customer service! Image editor has many features that allow to make any template design. These overlays really help us to improve our dynamic ads on Facebook&Instagram. The support team helps with onboarding and testing different overlays for our catalog to find the best one.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We love hearing from you! Thank you for leaving feedback for us.

5 / 5 Share

May 27, 2022

This app does both image enhancement and feed creation for dynamic ads. Tons of time saved. Sometimes it wasn't obvious though how to add some elements. Customer service is awesome, totally helped get us set everything up correctly. They offer to call and help with all my questions. Thanks Chris for the responsiveness.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for your feedback!

2 / 5 Share

Dec. 31, 2023

Edit : The support is almost very slow and almost non-existent. App has regular errors & bugs off late which remain unresolved for days. I think they have also increased the pricing. I don't think the app is worth the cost anymore. Original : Have been using the app for more than a week. The dynamic product carousel is worth it. Our click throughs have gone up since we started using the app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are delighted that our app helped improve the results of your ads. Please don’t hesitate to ask questions if you have any.

All reviews

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