Aitarget: Feed Enrichment
The reviews for this Shopify app are mixed, with both positive and negative feedback. Users appreciate the app's functionality, especially for improving product images in Facebook ads and creating dynamic product carousels. The image editor is praised for its features and the ability to enhance ad templates. Additionally, the customer service is highlighted as responsive and helpful in assisting with onboarding and testing overlays. However, there are concerns raised about the app's stability and performance issues. Some users have experienced login errors, slow support responses, unresolved bugs, and increased pricing, which have led to frustration and doubts about the app's value for the cost.
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Money deducted, unable to login error showing. Can't use the app even after paying.
I'm genuinely impressed with the app; it's fantastic, and I absolutely love it. However, I've encountered several issues that unfortunately hinder its functionality. Despite reaching out to the support team numerous times, I've yet to receive any response, leading me to wonder about the company's operational status. It's a great app, but it lacks stability in its performance.
Great app for improving product images in Facebook ads. I thoroughly enjoyed the functionality of the editor, it had all the features I needed. Would definitely recommend it.
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Good app and great customer service! Image editor has many features that allow to make any template design. These overlays really help us to improve our dynamic ads on Facebook&Instagram. The support team helps with onboarding and testing different overlays for our catalog to find the best one.
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Edit : The support is almost very slow and almost non-existent. App has regular errors & bugs off late which remain unresolved for days. I think they have also increased the pricing. I don't think the app is worth the cost anymore. Original : Have been using the app for more than a week. The dynamic product carousel is worth it. Our click throughs have gone up since we started using the app.
Thank you so much for your feedback! We are delighted that our app helped improve the results of your ads. Please don’t hesitate to ask questions if you have any.
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