Rating
3.5
feedback
6
chart
#5,245
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
17%
-
Less than a month
0%
-
Less than a year
83%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the time-saving aspect of the app, with one user mentioning that it saved them from a long manual process of uploading designs. The customer support was also praised for being helpful and responsive, resolving issues promptly. Users found the Image Manager feature to be worth the money, making it easy to change photos across products efficiently. However, there are some common themes in the negative reviews. Users mentioned limitations in the app, such as the inability to show more than 7 rows in search results and difficulty in editing multiple items at once. Some users also expressed frustration with technical issues like the app continuously showing 'Unauthorized' errors, rendering it unusable at times. Suggestions for improvements include adding a delete function for images and the ability to rearrange images for better merchandising.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 4, 2020
I have been using this app for around one year and, recently I had an issue with the app and John Murdoch immediately helped me, and now everything is working great. I have uploaded over 15 thousand designs using this app. This is a life-saving app because if I had to do this manually it could be a long process. I highly recommend it and please, be patient and work with them. They are willing to help you. I hope you will enjoy this app as much as I do. I give this app an A++++++++ HIGHLY RECOMMENDED :-)
Oct. 24, 2019
App doesnt show more than 7 rows in the seach results....Impossible to edit more than 7 items at a time...I emailed customer support and received no reply...DO NOT RECOMMEND!
Feb. 7, 2019
This app is fantastic and it could be perfect if It had a couple more features. As mentioned by another user, it desperately needs an X function to delete images rather than drag them. Another very helpful feature would be an ability to rearrange images, Having images in a certain order is part of the merchandising. Yes, it saved me a ton of work, would save me even more with the above suggestions.
Nov. 3, 2018
Doesn't work at all anymore. Continuously just says "Unauthorized" when I try and open the app. Tried deleting and reinstalling, which is what support suggested. It worked well in the past and saved me a lot of time, but unfortunately now its unusable.
March 28, 2018
Image Manager is totally worth the money, it makes changing your photos in and out a breeze. Instead of continually to have to go to each product or page you can simply filter all the product types you want to edit and add the images you want from one location. This truly is one of the best apps!
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