Rating
3.8
feedback
22
chart
#11,118
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
18%
-
Less than a year
50%
-
More than a year
14%
Reviews Summary
The Image Manager app has received a mix of positive and negative reviews from users. Positive aspects highlighted include the time-saving feature of uploading and managing thousands of images easily, the helpful customer support provided by John Murdoch, and the convenience of drag-and-drop functionality. Users appreciate the app's ability to streamline the process of editing images, adding variants, and deleting duplicates. However, some users have raised concerns about the lack of certain features such as bulk image editing, the inability to set primary and secondary images, and the need for an undo button. Issues with app freezing, loading time, and difficulties in contacting customer support have also been mentioned.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 4, 2020
I have been using this app for around one year and, recently I had an issue with the app and John Murdoch immediately helped me, and now everything is working great. I have uploaded over 15 thousand designs using this app. This is a life-saving app because if I had to do this manually it could be a long process. I highly recommend it and please, be patient and work with them. They are willing to help you. I hope you will enjoy this app as much as I do. I give this app an A++++++++ HIGHLY RECOMMENDED :-)
March 12, 2020
I have been working on a new store. The app concept is brilliant but I have no idea who designed this drag and drop hell. Seriously, add a button. Like one-click adds all images to a product. A bulk feature to add images to all products would be great. I spent hours dragging and dropping. Over 10.000 times. No joke. A feature to reorder images once added to the product would be fantastic too. Fix this and you'll be able to charge even more money.
Oct. 24, 2019
App doesnt show more than 7 rows in the seach results....Impossible to edit more than 7 items at a time...I emailed customer support and received no reply...DO NOT RECOMMEND!
Sept. 17, 2019
I need this app to go through photos of each product, delete duplicates, add additional and update variants. It was awesome, it loaded all products, variants and images in a row. I just needed to use the scroll mouse to get to the next product. easy drag and drop to move and delete pics as needed. I went through 12,500 variants in about 5 hours with ease. I could also easily open the product in shopify if I saw other not image related errors. The only thing that could have been cool would be the option to re-order images but tbh I am just being a little greedy. IF you need to see ALL your images and products I recommend this app.
Feb. 9, 2019
Kinda useful but lacking features. Needs the following to be much better. 1 X to delete individual images NOT DRAG. 2 UNDO Button 3. Bulk save eg Save ALL button 4. Search by COLLECTION 5. The biggest one that needs to be fixed is CURRENTLY YOU CANT SETTING THE PRIMARY and SECONDARY IMAGE. Fix this and you will get my money!
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