Image Mapper ‑ Shoppable Image for Shopify

Image Mapper ‑ Shoppable Image

Easily pin products to your banner image, slider and gallery

Developer

Rating

4.1

feedback

10

Reviews

chart

#14,276

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    10%
  • Less than a month
    50%
  • Less than a year
    30%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate that the app does what they need, improves imagery, and helps showcase products effectively. The customer support, particularly when directly contacted via email, is responsive and helpful. Users also find the app easy to set up and use, especially for creating responsive shopable pins and sliders. However, there are several recurring negative themes in the reviews. Many users mention that the app is glitchy, with issues like slow loading times, image swapping problems, and unresponsiveness. Some users have had difficulties with contacting customer support and getting timely responses, leading to frustration and disappointment.

Highlights

Responsive customer support and quick issue resolution
App functionality and ease of use
Glitches and technical issues
Slow loading times
Difficulty in contacting customer support

Rating Breakdown

  • 5
    60% (6 ratings)
  • 4
    10% (1 ratings)
  • 3
    10% (1 ratings)
  • 2
    20% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 30, 2023

We were greeted with a blank screen when we tried to use the app, after many months of usage. Customer support was initially unresponsive, it seems like the shopify contact link for the developer is broken. once we found his direct email: [email protected] he was very responsive and fixed our issue very quickly. The app is great, has just a little learning curve to use, but is exactly what we needed for our website.

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 21, 2022

This app does what I need. But it's glitchy. I tired to contact support a few time with no reply. I would really like to use the app. Just need a few things fixed to make it work properly.

Using app

3 months

Total reviews

1

Average rating

4.0

2 / 5 Share

May 24, 2022

The only app that I've found that does what I need, except its incredibly glitchy. Images keep swapping. Sometimes they show product tagging, sometimes they don't. Sometimes they don't even appear. I've tried contacting customer support a few times without response. Disappointing, because if this app just did what it does, but well, it would be worth what they're asking.

Using app

About 2 months

Total reviews

6

Average rating

4.5

3 / 5 Share

Jan. 29, 2022

Actually the perfect app. Unfortunately, it loads so slowly that you almost can't use it. If the hotspots would load faster, it would give 5 stars. Eigentlich die perfekte App. Leider lädt sie so langsam nach, dass man sie fast nicht verwenden kann. Wenn die Hotspots schneller laden würden, würde es 5 Sterne geben.

Using app

9 days

Total reviews

9

Average rating

4.8

2 / 5 Share

Nov. 26, 2020

very nice concept, but not our of the box. heavy JS Caching Problems. As result: unconfigurable while operrating phases. New feature "disable_caching=1" wasnt sucessful.

Using app

About 10 hours

Total reviews

3

Average rating

2.3

Developer Reply

Hi, thank you so much for your feedback. I released a new app version with improvement in both app's UI and functions. On your second thoughts, let give it a try. Best, Luke

All reviews

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