Image Mapper ‑ Shoppable Image for Shopify

Image Mapper ‑ Shoppable Image

Easily pin products to your banner image, slider and gallery

Developer

Rating

4.1

feedback

10

Reviews

chart

#7,331

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    10%
  • Less than a month
    50%
  • Less than a year
    30%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate that the app is able to improve the imagery on their website and help showcase products effectively. The app is praised for its functionality in creating responsive shopable pins, sliders, and maps. Users also highlight the excellent customer support provided by Luke, who is responsive and helpful in addressing issues and customizing the app to meet specific needs. Additionally, the app is commended for its ease of setup and use, particularly for mobile-focused customers. However, there are some recurring negative themes in the reviews. Users mention experiencing glitches and slow loading times with the app, which can hinder its usability. Some users have had difficulty reaching customer support, with unresponsiveness being a common issue. There are also mentions of technical problems such as JS caching issues and unconfigurability during operating phases, which have led to frustration among users.

Highlights

Positive feedback on improving imagery and showcasing products effectively
Excellent customer support from Luke
Ease of setup and use, especially for mobile-focused customers
Glitches and slow loading times impacting usability
Issues with reaching customer support and technical problems like JS caching issues

Rating Breakdown

  • 5
    60% (6 ratings)
  • 4
    10% (1 ratings)
  • 3
    10% (1 ratings)
  • 2
    20% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 30, 2023

We were greeted with a blank screen when we tried to use the app, after many months of usage. Customer support was initially unresponsive, it seems like the shopify contact link for the developer is broken. once we found his direct email: [email protected] he was very responsive and fixed our issue very quickly. The app is great, has just a little learning curve to use, but is exactly what we needed for our website.

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 21, 2022

This app does what I need. But it's glitchy. I tired to contact support a few time with no reply. I would really like to use the app. Just need a few things fixed to make it work properly.

Using app

3 months

Total reviews

1

Average rating

4.0

2 / 5 Share

May 24, 2022

The only app that I've found that does what I need, except its incredibly glitchy. Images keep swapping. Sometimes they show product tagging, sometimes they don't. Sometimes they don't even appear. I've tried contacting customer support a few times without response. Disappointing, because if this app just did what it does, but well, it would be worth what they're asking.

Using app

About 2 months

Total reviews

6

Average rating

4.5

3 / 5 Share

Jan. 29, 2022

Actually the perfect app. Unfortunately, it loads so slowly that you almost can't use it. If the hotspots would load faster, it would give 5 stars. Eigentlich die perfekte App. Leider lädt sie so langsam nach, dass man sie fast nicht verwenden kann. Wenn die Hotspots schneller laden würden, würde es 5 Sterne geben.

Using app

9 days

Total reviews

9

Average rating

4.8

2 / 5 Share

Nov. 26, 2020

very nice concept, but not our of the box. heavy JS Caching Problems. As result: unconfigurable while operrating phases. New feature "disable_caching=1" wasnt sucessful.

Using app

About 10 hours

Total reviews

3

Average rating

2.3

Developer Reply

Hi, thank you so much for your feedback. I released a new app version with improvement in both app's UI and functions. On your second thoughts, let give it a try. Best, Luke

All reviews

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