Image Mapper ‑ Shoppable Image for Shopify

Image Mapper ‑ Shoppable Image

Easily pin products to your banner image, slider and gallery

Developer

Rating

4.1

feedback

15

Reviews

chart

#5,284

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    40%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, many users appreciate the functionality of the app, such as the ability to create interactive and custom banners, sliders, and maps for product pages. The app is praised for its ease of use, responsive design, and the prompt support provided by the developer, Luke. Users also mention that the app helps improve the imagery on their websites and enhances the shopping experience for customers, especially on mobile devices. However, on the negative side, several users have reported issues with glitches, slow loading times, unresponsive customer support, and limitations in customization options. Some users find it challenging to fully create what they want due to technical issues like image scaling problems and caching issues. Despite these drawbacks, the app seems to have potential if the technical issues are addressed and the customization options are improved.

Highlights

Functionality and ease of use
Technical issues and glitches
Customer support
Customization limitations
Improvement potential

Rating Breakdown

  • 5
    53% (8 ratings)
  • 4
    13% (2 ratings)
  • 3
    7% (1 ratings)
  • 2
    20% (3 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 27, 2023

We are greeted with a blank screen when we try to use the app, after many months of usage. Customer support is unresponsive. Can you let us know how to fix this problem? Otherwise we will have to cancel our usage of the app.

Using app

--

Total reviews

2

Average rating

3.0

4 / 5 Share

Sept. 21, 2022

This app does what I need. But it's glitchy. I tired to contact support a few time with no reply. I would really like to use the app. Just need a few things fixed to make it work properly.

Using app

11 months

Total reviews

1

Average rating

4.0

2 / 5 Share

May 24, 2022

The only app that I've found that does what I need, except its incredibly glitchy. Images keep swapping. Sometimes they show product tagging, sometimes they don't. Sometimes they don't even appear. I've tried contacting customer support a few times without response. Disappointing, because if this app just did what it does, but well, it would be worth what they're asking.

Using app

About 2 months

Total reviews

6

Average rating

4.5

3 / 5 Share

Jan. 29, 2022

Actually the perfect app. Unfortunately, it loads so slowly that you almost can't use it. If the hotspots would load faster, it would give 5 stars. Eigentlich die perfekte App. Leider lädt sie so langsam nach, dass man sie fast nicht verwenden kann. Wenn die Hotspots schneller laden würden, würde es 5 Sterne geben.

Using app

9 days

Total reviews

9

Average rating

4.8

2 / 5 Share

Nov. 26, 2020

very nice concept, but not our of the box. heavy JS Caching Problems. As result: unconfigurable while operrating phases. New feature "disable_caching=1" wasnt sucessful.

Using app

10 months

Total reviews

3

Average rating

2.3

Developer Reply

Hi, thank you so much for your feedback. I released a new app version with improvement in both app's UI and functions. On your second thoughts, let give it a try. Best, Luke

All reviews

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