Image Mapper ‑ Shoppable Image for Shopify

Image Mapper ‑ Shoppable Image

Easily pin products to your banner image, slider and gallery

Developer

Rating

4.4

feedback

15

Reviews

chart

#10,357

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    40%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the app's ability to create interactive and shoppable banners, sliders, and maps for product and collection pages. The ease of use and responsive design are also highlighted as strengths, along with the excellent customer support provided by Luke. Users find the app helpful in improving the imagery and presentation of products on their online store. However, there are several recurring issues mentioned in the reviews. Glitches, slow loading times, unresponsive customer support, and difficulties in customization are common complaints. Some users have experienced problems with image scaling, caching issues, and functionality limitations. Despite the potential of the app, these technical issues seem to hinder the overall user experience and functionality.

Highlights

Mixed feedback with positive and negative aspects highlighted
Appreciation for interactive and shoppable features
Ease of use and responsive design praised
Issues with glitches, slow loading times, and unresponsive customer support
Challenges with customization and technical limitations

Rating Breakdown

  • 5
    53% (8 ratings)
  • 4
    13% (2 ratings)
  • 3
    7% (1 ratings)
  • 2
    20% (3 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 27, 2023

We are greeted with a blank screen when we try to use the app, after many months of usage. Customer support is unresponsive. Can you let us know how to fix this problem? Otherwise we will have to cancel our usage of the app.

Using app

--

Total reviews

2

Average rating

3.0

4 / 5 Share

Sept. 21, 2022

This app does what I need. But it's glitchy. I tired to contact support a few time with no reply. I would really like to use the app. Just need a few things fixed to make it work properly.

Using app

11 months

Total reviews

1

Average rating

4.0

2 / 5 Share

May 24, 2022

The only app that I've found that does what I need, except its incredibly glitchy. Images keep swapping. Sometimes they show product tagging, sometimes they don't. Sometimes they don't even appear. I've tried contacting customer support a few times without response. Disappointing, because if this app just did what it does, but well, it would be worth what they're asking.

Using app

About 2 months

Total reviews

6

Average rating

4.5

3 / 5 Share

Jan. 29, 2022

Actually the perfect app. Unfortunately, it loads so slowly that you almost can't use it. If the hotspots would load faster, it would give 5 stars. Eigentlich die perfekte App. Leider lädt sie so langsam nach, dass man sie fast nicht verwenden kann. Wenn die Hotspots schneller laden würden, würde es 5 Sterne geben.

Using app

9 days

Total reviews

9

Average rating

4.8

2 / 5 Share

Nov. 26, 2020

very nice concept, but not our of the box. heavy JS Caching Problems. As result: unconfigurable while operrating phases. New feature "disable_caching=1" wasnt sucessful.

Using app

10 months

Total reviews

3

Average rating

2.3

Developer Reply

Hi, thank you so much for your feedback. I released a new app version with improvement in both app's UI and functions. On your second thoughts, let give it a try. Best, Luke

All reviews

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