Image Mapper ‑ Shoppable Image for Shopify

Image Mapper ‑ Shoppable Image

Easily pin products to your banner image, slider and gallery

Developer

Rating

4.1

feedback

10

Reviews

chart

#8,180

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    10%
  • Less than a month
    50%
  • Less than a year
    30%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, many users appreciate the functionality of the app and how it helps improve the imagery and presentation of products on their websites. The app is described as great, near perfection, and perfect for showcasing products in an appealing way. Users also praise the responsiveness and helpfulness of the customer support, particularly mentioning Luke for providing quick assistance and making changes to meet specific needs. Additionally, the ease of setup and use is highlighted, making it a valuable tool for mobile-focused customers and for creating responsive shopable pins. On the negative side, users have reported issues with glitches, slow loading times, and unresponsiveness from customer support. Some users mentioned encountering problems such as images swapping, product tagging inconsistencies, and difficulty in configuring the app due to caching issues. Despite the potential of the app to meet their needs, users expressed frustration over the lack of timely support and the app not functioning smoothly out of the box. Overall, while the app offers valuable features for product presentation, improvements in performance and customer support responsiveness are areas that could enhance user satisfaction.

Highlights

Positive functionality and imagery enhancement
Responsive and helpful customer support
Ease of setup and use
Glitches and performance issues
Unresponsiveness of customer support

Rating Breakdown

  • 5
    60% (6 ratings)
  • 4
    10% (1 ratings)
  • 3
    10% (1 ratings)
  • 2
    20% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 30, 2023

We were greeted with a blank screen when we tried to use the app, after many months of usage. Customer support was initially unresponsive, it seems like the shopify contact link for the developer is broken. once we found his direct email: [email protected] he was very responsive and fixed our issue very quickly. The app is great, has just a little learning curve to use, but is exactly what we needed for our website.

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 21, 2022

This app does what I need. But it's glitchy. I tired to contact support a few time with no reply. I would really like to use the app. Just need a few things fixed to make it work properly.

Using app

3 months

Total reviews

1

Average rating

4.0

2 / 5 Share

May 24, 2022

The only app that I've found that does what I need, except its incredibly glitchy. Images keep swapping. Sometimes they show product tagging, sometimes they don't. Sometimes they don't even appear. I've tried contacting customer support a few times without response. Disappointing, because if this app just did what it does, but well, it would be worth what they're asking.

Using app

About 2 months

Total reviews

6

Average rating

4.5

3 / 5 Share

Jan. 29, 2022

Actually the perfect app. Unfortunately, it loads so slowly that you almost can't use it. If the hotspots would load faster, it would give 5 stars. Eigentlich die perfekte App. Leider lädt sie so langsam nach, dass man sie fast nicht verwenden kann. Wenn die Hotspots schneller laden würden, würde es 5 Sterne geben.

Using app

9 days

Total reviews

9

Average rating

4.8

2 / 5 Share

Nov. 26, 2020

very nice concept, but not our of the box. heavy JS Caching Problems. As result: unconfigurable while operrating phases. New feature "disable_caching=1" wasnt sucessful.

Using app

About 10 hours

Total reviews

3

Average rating

2.3

Developer Reply

Hi, thank you so much for your feedback. I released a new app version with improvement in both app's UI and functions. On your second thoughts, let give it a try. Best, Luke

All reviews

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