Image Mapper ‑ Shoppable Image
Easily pin products to your banner image, slider and gallery
Rating
4.1
feedback
10
chart
#8,180
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
10%
-
Less than a month
50%
-
Less than a year
30%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, many users appreciate the functionality of the app and how it helps improve the imagery and presentation of products on their websites. The app is described as great, near perfection, and perfect for showcasing products in an appealing way. Users also praise the responsiveness and helpfulness of the customer support, particularly mentioning Luke for providing quick assistance and making changes to meet specific needs. Additionally, the ease of setup and use is highlighted, making it a valuable tool for mobile-focused customers and for creating responsive shopable pins. On the negative side, users have reported issues with glitches, slow loading times, and unresponsiveness from customer support. Some users mentioned encountering problems such as images swapping, product tagging inconsistencies, and difficulty in configuring the app due to caching issues. Despite the potential of the app to meet their needs, users expressed frustration over the lack of timely support and the app not functioning smoothly out of the box. Overall, while the app offers valuable features for product presentation, improvements in performance and customer support responsiveness are areas that could enhance user satisfaction.
Highlights
All reviews
June 30, 2023
We were greeted with a blank screen when we tried to use the app, after many months of usage. Customer support was initially unresponsive, it seems like the shopify contact link for the developer is broken. once we found his direct email: [email protected] he was very responsive and fixed our issue very quickly. The app is great, has just a little learning curve to use, but is exactly what we needed for our website.
Sept. 21, 2022
This app does what I need. But it's glitchy. I tired to contact support a few time with no reply. I would really like to use the app. Just need a few things fixed to make it work properly.
May 24, 2022
The only app that I've found that does what I need, except its incredibly glitchy. Images keep swapping. Sometimes they show product tagging, sometimes they don't. Sometimes they don't even appear. I've tried contacting customer support a few times without response. Disappointing, because if this app just did what it does, but well, it would be worth what they're asking.
Jan. 29, 2022
Actually the perfect app. Unfortunately, it loads so slowly that you almost can't use it. If the hotspots would load faster, it would give 5 stars. Eigentlich die perfekte App. Leider lädt sie so langsam nach, dass man sie fast nicht verwenden kann. Wenn die Hotspots schneller laden würden, würde es 5 Sterne geben.
Nov. 26, 2020
very nice concept, but not our of the box. heavy JS Caching Problems. As result: unconfigurable while operrating phases. New feature "disable_caching=1" wasnt sucessful.
Hi, thank you so much for your feedback. I released a new app version with improvement in both app's UI and functions. On your second thoughts, let give it a try. Best, Luke
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