Rating
3.4
feedback
5
chart
#12,181
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
20%
-
Less than a month
40%
-
Less than a year
20%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of compressing and applying watermarks to images, as well as the auto-run functionality that optimizes new images automatically. Customers also praise the app for significantly reducing image catalog size and improving site loading speed. The customer service is highlighted as responsive and helpful, with users mentioning positive interactions with the support team. However, on the negative side, some users experienced issues with the visibility and customization of watermarks, leading to dissatisfaction. Additionally, there were complaints about the app not working as expected, lack of trial period, and delays in customer service responses and refund processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2020
I purchased one time fee to edit all my images at once. There is no way to try different colors or sizes of watermarks, so after I installed it my watermark wasn't visible on most of my items. Also too small. I couldn't edit either of the issues and when contacting customer care two times I got" Let me see what the issue is"... Deleted app. Not worth it. :(
Oct. 8, 2020
I thought this app would be great for what it offered and the price. Unfortunately it did not work for me. It loaded my pictures and collections but the preview of the photos did not work and it would not process any for compression or for watermarking. I needed something that would work right away so I was not able to have their team try to fix which is why I am giving 3 stars because if they could get it to work it would be great. I just couldn't afford the time to wait to hear back. I asked for a refund as well as it did not work and there was no trial period. Updated Never heard back from them and was charged and no refund was given.
Nov. 25, 2019
Super easy to first compress and apply watermark logo to all our images. And the auto run functionality makes it so easy as all new images get the same optimisations. Great app!
Nov. 12, 2019
This app is very handy! Easy to use, awesome customer service and great price! The product images are loading much faster now.
Aug. 20, 2019
We have a VERY large image catalog and this app got the job done and at great price! The app reduced the size of our image catalog by over 2.5GB and our site is now loading much faster. Additionally, the support has been phenomenal. Arve has been a great help and getting us up and running. Although the process was seamless and straightforward, the support staff took the time to reach out and make sure everything was running smoothly for us. You won't be disappointed with this image optimizer app for your shopify store!
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