Rating

5.0

feedback

3

Reviews

chart

#3,652

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    200%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and ease of use for small businesses and beginners in web development. The app is appreciated for its features like order tracking and automatic shipping calculations, making it a valuable tool for Indonesian merchants. However, there are some negative reviews mentioning technical issues such as errors and slow response times, leading to failed purchases and a need to switch to more stable apps.

Highlights

Excellent customer service and technical support
Ease of use for small businesses and beginners
Features like order tracking and automatic shipping calculations
Technical issues such as errors and slow response times
Recommendation for improvement in stability

Rating Breakdown

  • 5
    233% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    33% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 6, 2025

setup simple, customer service helpful.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to share your feedback with us. Glad we were able to rectify your issue. We are readily available to assist you anytime you reach out.

5 / 5 Share

Nov. 4, 2024

Pelayanan yang sangat bagus dari tim support

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Terimakasih atas review positif nya, kami berusaha memberikan pelayanan yang terbaik. Apabila ada kendala dalam penggunaan aplikasi kami jangan sungkan untuk menghubungi kami.

5 / 5 Share

Nov. 21, 2022

Very useful for small businesses and easy to use for beginner in web development, Thank you Indocolite

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with us. We're grateful to have customers like you.

5 / 5 Share

Jan. 29, 2021

Tried from friend recommendation, and works really well! amazing cust service. thankyou so much indoco!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to share your feedback with us. Glad we were able to rectify your issue. We are readily available to assist you anytime you reach out.

5 / 5 Share

Sept. 17, 2020

Beralih ke aplikasi indocilite, yang sebelumnya indoco. lebih simple dan ada feature tracking order dari sisi customer. terimakasih semoga plan yang basic bisa dikasih feature juga untuk melihat orderan tsb sudah diterima customer atau belum.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Sebelumnya kami ucapkan terimakasih banyak atas review positifnya. Terimakasih juga kami ucapkan telah menggunakan indoco sebelumnya. Indoco dan indocolite masing masing ada kelebihan dan kekurangan tergantung kebutuhan dari penggunanya tapi secara umum indocolite lebih baik. Semoga bisa kami realisasikan kedepannya fitur tersebut available di plan basic. Sekali lagi terimaksih dan semoga bisnis anda semakin sukses.

All reviews

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