Indoshipapp for Shopify

Indoshipapp

Indonesian real-time shipping rate application

Developer
View on App Store

Rating

3.1

feedback

3

Reviews

chart

#18,577

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are mixed, with some users expressing frustration over poor support and difficulty in configuring the app. One user mentioned that the app was unusable and disappointing. However, there are also positive comments about the app being fixed and working properly after an update. Some users highlighted the need for better support to improve their experience. Overall, the app seems to have potential but needs improvements in customer service and usability.

Highlights

Poor support and lack of response
Usability issues
Positive feedback on app update and functionality
Need for better customer support
Mixed reviews

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    33% (1 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 21, 2024

Useless, poor support, no response support when we needed help configuring, app unusable, very disappointing

Using app

About 12 hours

Total reviews

1

Average rating

1.0

4 / 5 Share

June 3, 2024

Mohon untuk ditambahkan pengiriman instan juga dong

Using app

Over 5 years

Total reviews

8

Average rating

3.5

3 / 5 Share

April 1, 2020

Support is very poor, and the rate they provide is different with rate from post Indonesia EMS (online and actual), this issue make us loss money in several orders. not good for business Update, Finally they Fixed the app and can work properly. if support were better I will gives 5 stars

Using app

3 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your feedback. We would be glad to assist you if there's a need.

All reviews

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