IndoShipping for Shopify

IndoShipping

Indoshipping Indonesia shipping

Developer
View on App Store

Rating

2.8

feedback

7

Reviews

chart

#10,071

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    29%
  • More than a year
    43%

Reviews Summary

The reviews for the app show a mix of positive and negative feedback. Positive aspects include accurate shipping rates, helpful customer service, and quick response to inquiries. However, negative themes include poor support, unresponsiveness to configuration issues, and discrepancies in shipping rates leading to financial losses for some users. Despite some users experiencing initial problems, there were instances where the support team eventually resolved the issues, resulting in a better experience for the merchants.

Highlights

Accurate shipping rates and helpful customer service
Poor support and unresponsiveness to configuration issues
Discrepancies in shipping rates leading to financial losses
Positive resolution of issues by the support team
Mixed feedback with some users experiencing initial problems

Rating Breakdown

  • 5
    43% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    14% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    43% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 21, 2024

Useless, poor support, no response support when we needed help configuring, app unusable, very disappointing

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

May 17, 2021

Error ! TIdak bisa dipakai, pilihan kurir tidak bisa muncul. SUdah 1 hari berlangsung dan tidak ada konfirmasi terkait kendala ini baik secara email atau langsung.

Using app

Over 2 years

Total reviews

7

Average rating

2.9

5 / 5 Share

April 1, 2021

Great App!! Rate ongkir yang akurat dan sangat membantu dalam penjualan. Sukses selalu untuk IndoShipping.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Awesome App!! Accurate shipping cost. The support team is very helpful and responds to any questions I have. Recommended shipping app for Indonesian merchants.

Store

Vone

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. It means so much when our best customers share their experiences.

5 / 5 Share

Aug. 30, 2020

Great app and great customer service! they responded very quickly and fixed all settings for us. This app is very recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. We would be glad to assist you if there's a need.

All reviews

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