Rating
2.8
feedback
7
chart
#9,553
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
14%
-
Less than a year
29%
-
More than a year
43%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include accurate shipping rates, helpful customer service, and quick response times. However, negative themes include poor support, unresponsiveness to help with configuration issues, and discrepancies in shipping rates that led to financial losses for some users. Overall, the app seems to have potential but needs improvement in customer support and resolving technical issues promptly.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 21, 2024
Useless, poor support, no response support when we needed help configuring, app unusable, very disappointing
May 17, 2021
Error ! TIdak bisa dipakai, pilihan kurir tidak bisa muncul. SUdah 1 hari berlangsung dan tidak ada konfirmasi terkait kendala ini baik secara email atau langsung.
April 1, 2021
Great App!! Rate ongkir yang akurat dan sangat membantu dalam penjualan. Sukses selalu untuk IndoShipping.
Jan. 26, 2021
Awesome App!! Accurate shipping cost. The support team is very helpful and responds to any questions I have. Recommended shipping app for Indonesian merchants.
Thank you for this great review. It means so much when our best customers share their experiences.
Aug. 30, 2020
Great app and great customer service! they responded very quickly and fixed all settings for us. This app is very recommended.
Thank you for this great review. We would be glad to assist you if there's a need.
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