Influence ‑ Loyalty & Referral for Shopify

Influence ‑ Loyalty & Referral

Loyalty points, rewards, & referrals to retain your customer

Rating

4.9

feedback

27

Reviews

chart

#1,760

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    0%
  • Less than a month
    37%
  • Less than a year
    52%
  • More than a year
    4%

Reviews Summary

The reviews for the Influence app are overwhelmingly positive, with users praising its features for loyalty programs, ease of use, and excellent customer support. Many users appreciate the seamless integration with other platforms like Reviews.io, Klaviyo, and Shopify. The support team is highlighted as responsive, helpful, and quick to resolve any issues or queries. Users also mention the app's ability to customize emails, analyze performance, and provide a comprehensive loyalty solution for ecommerce stores. However, there are a few mentions of limited customization options and basic reporting features that could be improved. Overall, users recommend Influence for its effectiveness in building customer retention and rewarding loyalty.

Highlights

Positive feedback on features for loyalty programs and ease of use
Praise for excellent customer support and responsiveness
Seamless integration with other platforms like Reviews.io, Klaviyo, and Shopify
Mentions of limited customization options and basic reporting features
Recommendations for improving customization and reporting features

Rating Breakdown

  • 5
    78% (21 ratings)
  • 4
    15% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2025

Customer service is great. Trilok was very helpful and quick to respond. I found the answer to my question. The app itself still needs some work but than that it's all good

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

Always 10/10 support

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

New to the platform and love the features on the review and loyalty side of things. Lots of features which allow for forward growth. Support is amazing - 20 hrs a day is really useful as a business.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive. L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^ En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes partenaires et à vous qui lisez ce commentaire

Store

Miivie

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great product, well priced and the team are incredibly helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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