Influence ‑ Loyalty & Referral
Loyalty points, rewards, & referrals to retain your customer
Rating
4.8
feedback
24
chart
#2,182
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
21%
-
Less than a year
58%
-
More than a year
12%
Reviews Summary
The reviews for the Influence.io Shopify App are overwhelmingly positive, with users praising the app for its ease of use, helpful customer support, and seamless integration with other platforms like Reviews.io, Klaviyo, and Shopify. Customers appreciate the simplicity of setting up loyalty programs, importing points, and customizing widgets. The support team is highlighted for their quick responses, efficient problem-solving, and willingness to assist with onboarding and technical issues. Users also commend the app for offering customizable options for earning and redeeming points, as well as for its potential to improve customer retention and engagement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 10, 2024
J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive. L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^ En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes partenaires et à vous qui lisez ce commentaire
Aug. 8, 2024
We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers. Points can also be assigned to individual customers in the app and the dashboard helps to analyse performance.
Thank you for sharing your experience with influence.io! We’re thrilled to hear that you found the app’s structure simple and easy to implement and that the guides helped you successfully set up your loyalty program. It’s great to know our support team was able to assist you with the bulk update of points and that you’re finding value in the dashboard’s performance analysis. We’re here to ensure your continued success with the loyalty program—don’t hesitate to reach out if you need any further assistance!
May 2, 2024
We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!
Thank you for your positive feedback! We’re delighted to hear that you’re impressed with influence.io and reviews.io so far. It’s great to know that the integration with Klaviyo, Shopify, and other platforms has been smooth, and that our support team has been helpful along the way. We’re excited to continue supporting you and look forward to seeing your success with our platforms. If you need any further assistance, we’re always here to help!
Jan. 24, 2024
We were an existing Reviews.IO user and decided to switch to Influence for loyalty rewards. The installation was a breeze and we had it up and running before they reached out to schedule an onboarding call! Had a couple of questions about the install process and getting customers imported, but this was all taken care of right away. Definitely recommend! Thank you!
Thank you for sharing your experience! We’re thrilled to hear that the switch to Influence for your loyalty rewards was smooth and that you had everything up and running so quickly. It’s great to know that our team could promptly assist with your installation questions and customer imports. We appreciate your recommendation and are excited to continue supporting your success with both Influence and Reviews.io. If you ever need anything else, we’re here to help!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more