Influence: Loyalty & Referral
The reviews for the Influence.io Shopify App are overwhelmingly positive, highlighting the app's flexibility in creating loyalty programs, user-friendly interface, excellent customer support, and seamless integration with other platforms like Klaviyo and Shopify. Users appreciate the ability to customize incentives that align with their brand and show genuine appreciation to customers. The support team is praised for being quick, friendly, and knowledgeable, resolving issues efficiently. However, there are a few negative reviews mentioning high pricing, issues with points calculation, bugs in the app, lack of customization options, and challenges in customer support communication.
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Wir nutzen Influence.io als zentralen Bestandteil unseres Treueprogramms in unserem Shop und sind rundum zufrieden. Besonders überzeugt uns, wie flexibel sich das Loyalty-Programm gestalten lässt. So können wir individuelle Anreize schaffen, die zu unserer Marke passen und unseren Kundinnen und Kunden echte Wertschätzung entgegenbringen. Die Plattform ist übersichtlich, bietet viele Möglichkeiten zur Individualisierung und lässt sich unkompliziert in bestehende Prozesse integrieren. Besonders hervorheben möchten wir auch den Support: Anfragen werden schnell, freundlich und kompetent beantwortet. Insgesamt eine tolle Lösung für alle, die ein modernes und durchdachtes Treueprogramm aufbauen möchten.
The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.
I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!
Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service
We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!
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