Influence: Loyalty & Referral
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.3
feedback
30
chart
#2,794
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
27%
-
Less than a year
53%
-
More than a year
13%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick responses, helpfulness, and efficiency of the customer service representatives. The integration of the app with other platforms like Klaviyo and Shopify is also praised for its effectiveness. Users find the app easy to use and intuitive, with features like loyalty programs and customizable options being particularly beneficial. However, there are some negative reviews mentioning issues with pricing, bugs in the app, lack of customization options, and difficulties in resolving technical problems.
Highlights
Review RSS Feed
All reviews
Jan. 9, 2026
The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.
Sept. 23, 2025
I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!
Aug. 13, 2025
Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service
Aug. 5, 2025
We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!
July 8, 2025
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