Influence: Loyalty & Referral
The reviews for the Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Customers appreciate the quick responses, helpfulness, and efficiency of the support staff. The integration of the app with other platforms like Klaviyo and Shopify is also praised for its smooth functionality. Users find the app easy to use and appreciate the features it offers for loyalty programs and customer rewards. However, there are a few negative reviews that mention issues with pricing, bugs in the app, lack of customization options, and difficulties in resolving technical problems.
Review RSS feed
The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.
I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!
Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service
We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!
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