Influence: Loyalty & Referral for Shopify

Influence: Loyalty & Referral

Build customer loyalty with points, rewards, referrals, VIP
Developer
Reviews.io
Rating
4.3
Feedback
32
Reviews
Chart
#2,037
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Influence.io Shopify App are overwhelmingly positive, with users praising the flexibility and ease of customization of the loyalty program. The customer support team is highlighted for being quick, friendly, and competent in resolving issues. Users appreciate the seamless integration with other platforms like Klaviyo and Shopify. However, there are a few negative reviews mentioning issues with pricing, bugs in the app, and difficulties in resolving technical issues with customer support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 3%
Less than a month 19%
Less than a year 59%
More than a year 16%
All reviews
5 / 5 Share
July 31, 2026

Wir nutzen Influence.io als zentralen Bestandteil unseres Treueprogramms in unserem Shop und sind rundum zufrieden. Besonders überzeugt uns, wie flexibel sich das Loyalty-Programm gestalten lässt. So können wir individuelle Anreize schaffen, die zu unserer Marke passen und unseren Kundinnen und Kunden echte Wertschätzung entgegenbringen. Die Plattform ist übersichtlich, bietet viele Möglichkeiten zur Individualisierung und lässt sich unkompliziert in bestehende Prozesse integrieren. Besonders hervorheben möchten wir auch den Support: Anfragen werden schnell, freundlich und kompetent beantwortet. Insgesamt eine tolle Lösung für alle, die ein modernes und durchdachtes Treueprogramm aufbauen möchten.

Store Using app Total reviews Average rating
Lebenskompass Over 3 years 7 5.0
5 / 5 Share
Jan. 9, 2026

The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.

Store Using app Total reviews Average rating
HOFMANNs About 3 years 2 5.0
5 / 5 Share
Sept. 23, 2025

I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!

Store Using app Total reviews Average rating
DREIERRR 7 months 6 5.0
5 / 5 Share
Aug. 13, 2025

Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service

Store Using app Total reviews Average rating
EXG Pro Almost 3 years 5 5.0
5 / 5 Share
Aug. 5, 2025

We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!

Store Using app Total reviews Average rating
IMP & MAKER About 1 month 4 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.