Influence: Loyalty & Referral for Shopify

Influence: Loyalty & Referral

Build customer loyalty with points, rewards, referrals, VIP

Rating

4.3

feedback

30

Reviews

chart

#3,770

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    13%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with customers praising the quick and helpful customer support team. Users appreciate the ease of integration and setup, as well as the features provided by the app. However, there are a few negative reviews that mention issues with pricing, bugs in the app, and lack of customization options. Some users also expressed frustration with unresolved issues and inconsistent support.

Highlights

Positive customer support and quick solutions
Ease of integration and setup
Features and functionality
Pricing and value
Issues with bugs and lack of customization options

Rating Breakdown

  • 5
    77% (23 ratings)
  • 4
    13% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (3 ratings)

Reviews with Text

  • 97% (29)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 9, 2026

The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service

Store

EXG Pro

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2025

Using app

About 1 hour

Total reviews

4

Average rating

5.0

All reviews

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