Influence ‑ Loyalty & Referral for Shopify

Influence ‑ Loyalty & Referral

Loyalty points, rewards, & referrals to retain your customer

Rating

4.5

feedback

22

Reviews

chart

#1,655

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    64%
  • More than a year
    9%

Reviews Summary

The reviews for the Influence.io app are overwhelmingly positive, with users praising its ease of installation, integration with other platforms like Reviews.io, Klaviyo, and Shopify, and the excellent customer support provided by the team. Users appreciate the customizable options for earning and redeeming points, as well as the seamless onboarding process. However, there are a few areas for improvement highlighted in the reviews, such as the need for more detailed reporting, limited customization options on the front end, and some bugs experienced in the early stages of using the app. Overall, users are satisfied with the app's functionality and the support received from the team.

Highlights

Ease of installation and integration with other platforms
Excellent customer support
Customizable options for earning and redeeming points
Areas for improvement in reporting and customization
Positive feedback on onboarding process and bug resolution

Rating Breakdown

  • 5
    73% (16 ratings)
  • 4
    18% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2024

We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

We were an existing Reviews.IO user and decided to switch to Influence for loyalty rewards. The installation was a breeze and we had it up and running before they reached out to schedule an onboarding call! Had a couple of questions about the install process and getting customers imported, but this was all taken care of right away. Definitely recommend! Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great product, team and support. Love it!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

A brilliant loyalty solution for omnichannel stores! The team at Influence is brilliant at answering questions and coding solutions quickly. Our Senior Product Specialist, Kai, is always happy to help and has been excellent at onboarding us seamlessly. We needed apple pay for our in-store customers and that was something the technical team coded super quickly. Highly recommend this as a loyalty solution for omnichannel brands wanting to build customer retention and reward their customers.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I recommend this loyalty system especially if you are looking to use it along reviews.io The app also offers plenty of customisable options for earning and redeeming.

Using app

3 months

Total reviews

3

Average rating

5.0

All reviews

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