NE Cycle Shop review for inkFrog for eBay
Oct. 9, 2023
I been a longtime customer and generally happy with app. For the past 9 weeks I am having issues mapping new products and also pictures not transferring. They said the developers are aware of the issue. It's been 9 weeks and no fix. When is someone going to care enough to fix the problem. Is this the way inkfrog is telling me to go some where else!!!! nothing should take 9 weeks to fix. WAKE UP INFROG
We sincerely apologize for the ongoing issues you've been experiencing with our app. We want to assure you that your concerns have not gone unnoticed, and we share your frustration over the delay in resolving these problems. Our development team has been actively working on these issues, and while progress has been made, we acknowledge that it has taken longer than expected. We understand that this is not the level of service you deserve, and we are committed to improving your experience. Thank you for your understanding, and please feel free to reach out if you have any further concerns or questions.