Blackstar Assets review for inkFrog for eBay
Jan. 9, 2026
This service is no good for anyone managing above 100 listings. Their user experience is extremely dated. Their scripts are confusingly set up and their customer support does not seem to understand what it is they're providing service for. 6 months ago 800 items had their quantity changed out of the blue and they took no responsibility for it. They blamed it all on shopify. I communicated with shopify who denied the claim.. I decided to give it another chance, and the item sync wasn't working so I asked for assistance. I made sure to explain that the ebay data was the foundation and it should be pulled from there, not written to there (from shopify) and a dev from Inkfrog took their own actions without my consent and overwrote 2,200 listings in ebay. Changing prices, counts, titles and who knows what else. This was the last straw. Seriously, stay away.
We’re sorry this was a frustrating experience. inkFrog supports inventory syncing between eBay and Shopify, and how inventory updates flow depends on how listings are connected and how sync rules are set on the account. In this case, inventory changes occurred through automated synchronization after listings were connected. For larger inventories, especially when eBay is the primary platform, linking and syncing changes can have wide impact and are best handled incrementally with a clear understanding of how sync settings apply. We appreciate the feedback and wish the seller the best going forward.
