Asylum Toys review for inkFrog for eBay

3 / 5

April 11, 2019

So, everything started well. Integration was perfect. Listing templates were basic but functional and cross platform management was seamless. That was until I start selling multiple quantity items. The moment I sold an item on eBay and the app updated the quantity for that product on my website, it would, for some reason, revert the price of the item on ebay back to the price listed on my website, which in every case was lower than my eBay listing price. This would happen even after going back in to the listing manually to readjust the pricing. Due to this, over the span of a month, I lost more in profit than the app costs to sub. Not good business practice. Therefore I have now cancelled my subscription and deleted the app. If this wasn't the case I would gladly keep using the app. However, this major bug made it unviable to continue using it for my purposes.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Your review is very concerning since we've not heard of this type of issue occurring previously when using inkFrog. It sounds like it could have been a case of sync settings not being set up to do what you had expected. If you'd like to give it another try, we can get you set up with a one on one meeting with a member of our support team to be sure the settings are set up to do what you want, and offer another free trial to get you going again. Please reach out to me directly at [email protected] or our team at [email protected] if you'd like to take advantage of the trial offer and give it another go :)

inkFrog for eBay for Shopify
inkFrog for eBay
4.1 star
459 reviews

Import, export or sync your products with eBay.

Developer
Shopify App Store