Thricenoblebeards review for inkFrog for eBay

Sept. 15, 2016

I tried this app and chose to delete it. Just didn't fit my needs. I simply decided to create my Ebay listings on my own. After I've deleted the app, there is still an advertisement below my products listing on my site stating "listing service provided by InkFrog" with their logo. I couldn't figure out where their ad is listed in my code, so I contacted InkFrog support. They sent me a Shopify link about "how to delete Shopify apps" and stated I would have to ask Shopify on how to remove the code. I simply asked them for a general direction where to look and they chose to ignore it. Maybe I got someone new or was having a bad day, but your customer support is non existent. For anyone else that runs into the issue of InkFrog slapping their ad onto our site, they refuse to help anyone that has deleted the app, only current customers. In the event that someone else has this problem, the code is at the end of your product listing. go to your product, click the source button for HTML and you'll see what to delete at the bottom of your listing. Why is it so hard to give out that information that would have taken me 5-10 min today, but you refused to help me? Since I know very little about code, it took me about an hour to locate it and delete it. There is no reason you should have thrown your ad onto my site in the first place without my consent in the first place.