MiniWar Bits review for inkFrog for eBay

2 / 5

Nov. 25, 2022

Been using this App for a really long time. It is a great App to list products on eBay with and I was a huge fan of it for a really long time. I wish I could give it a better rating but the problem is it has problems with syncing orders between Shopify and eBay. It fails to sync the inventory roughly 2-5% of the time and results in inventory being oversold which is a huge hassle. I brought this issue up to them many times and it's been over a year hoping that they would rectify the issue. Eventually, I was recommended to manually check whether inventory had been updated properly myself at the end of the day, which is quite ridiculous. I ended up having to shut down my Shopify store temporarily as it was disrupting the workflow too much. Sad because if they would fix this issue, I would say Inkfrog would be my go to App. But it's not usable at it's current state and they don't seem like they want to fix or improve the problem like they used to.

Using app

Over 3 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review MiniWar Bits. We're sorry to hear that you ran into some order syncing issues. It looks like around that time, the eBay token was expired for the account which would have caused some sync problems until it was updated. If you're still experiencing any account related problems, please reach out to our team by emailing [email protected] and we'd be happy to review the account.

inkFrog for eBay for Shopify
inkFrog for eBay
4.1 star
459 reviews

Import, export or sync your products with eBay.

Developer
Shopify App Store