Innosend
Innosend, the Shopify App, has received mostly positive reviews from users. Customers appreciate the efficient logistics processes provided by the app and the excellent customer service. The support team is praised for quick responses and effective problem-solving, even during urgent situations. Users mention that using Innosend has significantly simplified their shipping processes, saving them time and hassle. The onboarding process is highlighted as smooth and the variety of transport options available for customers is seen as a valuable feature. However, there is a negative review stating that the app has a bug that prevents it from working with Shopify for the past four months.
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Super goede logistieke partner! Veel gebruik gemaakt van hun processen en altijd een goede klantenservice.
Goede en snelle support. Ik had een probleem met de koppeling en zij hebben dit gelijk voor mij kunnen oplossen. Snel geregeld, helemaal omdat dit aan het einde van de dag was waardoor het haast had. Top!!
Innosend is top. We werken nu al een aantal maanden met deze app en hierdoor is ons verzendproces echt stukken makkelijker geworden. We besparen hier veel tijd en gedoe mee qua verzending. Aanrader!
Super tevreden met Innosend. Onboarding ging super vlot met goede hulp van het team. Versturen van pakketten gaat zeer eenvoud sinds ik Innosend gebruik met ruime keus aan vervoerders om waar onze klanten uit kunnen kiezen.
Does not work with a shopify. has a bug for already 4 months.
Thanks for your feedback. We’re sorry to hear that this was your experience. Unfortunately, your report didn’t come through to us properly, which meant we couldn’t assist you in time. Our apologies for that. To clarify, the issue you mentioned wasn’t related to our Shopify integration. That said, we’ve released a new feature that enables the functionality you were looking for. We realize this comes too late in your case, but we value your feedback and are actively working to improve our communication and support. Thanks again for sharing your experience.
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