InPost Pro

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate that the app functions correctly and fulfills its purpose. The support team is praised for their quick and helpful responses, with one user mentioning that a requested feature was added promptly. The app is also commended for simplifying the process of generating shipping labels and combining parcel lockers and couriers in one place. However, there are significant negative aspects highlighted in the reviews. Users report issues such as the app incorrectly pulling the Billing address as the shipping address, leading to packages being sent to the wrong locations. There are also complaints about the app setting the package weight at 25kg, making shipments more expensive, and the inability to edit downloads manually for parcel locker shipments. The most concerning issue is the lack of support from the developer, with users stating that there has been no response to calls or emails for almost a year, forcing them to switch to a different app.