Rating

4.3

feedback

48

Reviews

chart

#444

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    29%
  • Less than a day
    27%
  • Less than a month
    25%
  • Less than a year
    17%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the helpful and quick customer service provided by the app team. Users also like the ease of installation and the overall look of the Instagram feed on their websites. The free and paid plans are considered reasonable by some users. However, there are several negative aspects highlighted in the reviews. Some users were disappointed that the app was not entirely free as advertised, with hidden costs once a certain threshold of visits was reached. Others mentioned issues with the app's functionality, such as it stopping working suddenly or having mobile view problems. Additionally, there were complaints about unresponsive customer support and difficulties in downgrading or canceling plans.

Highlights

Helpful and quick customer service
Mixed feelings about pricing and plans
Issues with app functionality
Unresponsive customer support
Ease of installation and overall look of the Instagram feed

Rating Breakdown

  • 5
    81% (39 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (7 ratings)

Reviews with Text

  • 98% (47)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 25, 2025

custom requests were actioned in timely manner

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

Using app

16 minutes

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 28, 2025

need some features for free version, take long time to respond

Store

CATSHEE

Using app

10 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 28, 2024

The team have been so helpful, and the free and the paid plan has very reasonable terms and pricing.

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 16, 2024

Said free when you click on app. No pricing options on main page. Then immediately asks for $4.47 a month. Shady yall

Using app

1 minute

Total reviews

2

Average rating

1.0

Developer Reply

Hey, thank you for your feedback, I have reached out to you via your contact information, Kindly reconsider us. Thanks, Abhishek

All reviews

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