Kashida Design review for Omega InstaFeed Instagram Feed
The app advertises 24/7 customer service, but when a critical issue occurred and the app completely stopped appearing on our store, they were unable to resolve it promptly. Instead of fixing the problem on the spot, the issue was unnecessarily prolonged with little sense of urgency or clear justification. I had to repeatedly follow up and push for updates despite explaining that the matter was urgent and directly impacting our business. The support experience fell far below what I would expect from a service claiming round-the-clock assistance. Unfortunately, this was a frustrating and stressful experience, and I cannot recommend the app based on the quality of support we received.
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