All reviews

Rating Breakdown

  • 5
    91% (111 ratings)
  • 4
    4% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2022

They were helpful when getting help with setup. Works as expected and anticipate that it will be a useful app to have.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

The app works correct as expected and we have good and fast support from their team. The app is not tested for a long but seems all is fine.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

I absolutely love this app. Thank you to Sophia at Customer Support for your prompt great help. 10/10 from me.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Great support, easy to use, nice optic, exactly what i was looking for. Thanks for the nice and free Grid version :)

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great instagram feed app and exceptional customer service! I reached out to request the grid feature and the rep was able to help out in a timely manner. I recommend this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to know that Instafeed is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu

5 / 5 Share

Oct. 6, 2022

Great app! I had a couple of questions and the customer service was top notch! They responded quickly and solved the issue. Definitely would recommend.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Great app and appearance to replace most IG feed, and great instant support. I'd expect its apearance on dedicated page.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

This is the best Instagram app by a lot! They updated their app so the images lazy load to help with the speed and they use WebP images to help with that as well. My site speed score already went up compared to using other Instagram apps that slow down the site. I have tried a bunch of them. Thanks for your help! - Jared

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Funktioniert gut und der Support ist mega schnell. Innerhalb einer 1/4 wurde meine Anfrage berbeitet. Top

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

We use the app to show our Instagram feed on our site landing page. It is working as we had hoped. So far the developer support has been great.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

July 31, 2022

I have used this app for a while and the support has not been great at all. I have reached out multiple times with either no response or the same copy and paste response. Your instagram profile picture does not even show either, instead you get a generic icon. On top of that the add-on this app provides slows down your page load speeds enormously and has affected the performance of my site. I would not recommend this app.

Using app

3 months

Total reviews

4

Average rating

3.3

Developer Reply

Dear Merchant, I'm sorry to hear that our InstaFeed app was not able to satisfy your requirements. I would like to take some time to address your concerns and comments. You contacted us via Email and Live chat seeking help to customize the app in order to show the feed in the GRID layout. Our team responded quickly and set this up for you. You had further complained that the app is slowing down your website. We responded to you by updating you that the website load speed depends on multiple factors and not just a single app. Our app has been optimized to run with little impact on online stores and the app's Lighthouse performance score is good. We are still here to help, so if you need any assistance from us, please feel free to reach out to me. I have also sent your an email to you, so you can jsut reply on that as well. We wish you the best with your business. Thanks Arpit Team Zegsu

5 / 5 Share

July 13, 2022

Absolutely brilliant app and the customer service is first class. It showcases my instagram feed perfectly allowing customers to see all my updates. Thank you.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

I used this app to help me share state to customers. It's simple and useful. Awesome! Better and better!

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2022

very good application, easy to use and the support is reactive and professional, I recommend this application

Store

Ptilou

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

June 28, 2022

I asked if they could add a section padding to the app. A week later they had. It's also a fantastic app to add to your shop. Love it.

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 19, 2022

Easy to set up, looks so good on the site, and the customer service is awesome! Thank you for your help in adding the additional features to my request!

Using app

24 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to know that InstaFeed is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu

5 / 5 Share

June 16, 2022

All good, easy to use. Happy with the support team. (Hey Shopify, why I need to type minimum 100 characters in order for my review to be published?)

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to know that Instagram Feed is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu

5 / 5 Share

June 16, 2022

very helpful support team who answered my questions very quickly! excited to get this up & going and seeing the results :)

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to know that InstaFeed is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu

2 / 5 Share

June 14, 2022

Images aren't loading many times and sometimes the feed doesn't even appear. I am looking for another app.

Using app

1 day

Total reviews

1

Average rating

2.0

Developer Reply

Dear Merchant, I am very sorry to hear that our app 'InstaFeed: Instagram Feed' did not satisfy your requirements. I am writing you this email to personally understand what went wrong and how can I help you fix it? Just to mention, we have live chat, email, and phone support and you can always reach out to us if you experience any issues with the app. We typically respond almost instantaneously and assist our merchants. Leaving feedback without contacting our support team doesn't really give us a chance to help you out with your queries. If you'd like to give us another chance, please let me know and I will personally assist you. Looking forward to hearing from you. Best regards Arpit (Co-founder) Team Zegsu

5 / 5 Share

June 14, 2022

Instant responses. Excellent Customer service. The apps is easy to use and functioned as described.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to know that IntaFeed is adding value to your store. We wish you all the success in your business. Thanks Arpit Team Zegsu