IGHW ‑ Instagram Feed for Shopify

IGHW ‑ Instagram Feed

Advanced widgets built from hashtags, locations and users.

Rating

2.0

feedback

3

Reviews

chart

#18,421

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    67%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with one customer praising the amazing customer service provided by Jack, giving a 5-star rating. However, two other customers gave a 1-star rating each, expressing frustration over the lack of customer service and support. They mentioned difficulties in getting the app to work on their website and the app causing errors without any response from the support team. The positive aspect highlighted is the potential of the app to build brand trust and increase conversion rates.

Highlights

Amazing customer service provided by Jack
Lack of customer service and support
Difficulties in getting the app to work on the website
App causing errors without response from support team
Potential of the app to build brand trust and increase conversion rates

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 19, 2024

There is no customer service for this product. I have submitted tickets, submitted a form on their website, and tried to email but have not received a response. I cannot get the feed to show up on the website despite numerous attempts, browsers, OS...

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 1, 2021

We tried to use this app for my website and gave us lots of errors, I repeatedly try to get support and contact them directly but they never responded. I was looking forward to use an affordable app for our website but too bad that they dont respond or help

Using app

6 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 14, 2019

Amazing customer service! I'd give 10 stars if I could. Jack was incredibly responsive and I'm very happy with this app. Totally worth the monthly fee if you're looking to build brand trust on site. A great way for potential customers to see our happy customers using our presets. I can definitely see it increasing our conversion rate. Thank you again!!! You can see it in action on our site here: https://wildepresets.com/pages/about

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! Glad you like the app, I will continue to push regular updates and new features 👍🏻

All reviews

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