IGHW ‑ Instagram Feed
Advanced widgets built from hashtags, locations and users.
Rating
2.0
feedback
3
chart
#19,217
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
33%
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Less than a month
67%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with one customer praising the amazing customer service provided by Jack, giving a 5-star rating. The customer highlighted the responsiveness of the support team and the positive impact the app had on building brand trust and increasing conversion rates. However, two other customers gave a 1-star rating each, expressing frustration over the lack of customer service and support. They mentioned difficulties in getting the app to work on their website and the lack of response to their inquiries.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 19, 2024
There is no customer service for this product. I have submitted tickets, submitted a form on their website, and tried to email but have not received a response. I cannot get the feed to show up on the website despite numerous attempts, browsers, OS...
April 1, 2021
We tried to use this app for my website and gave us lots of errors, I repeatedly try to get support and contact them directly but they never responded. I was looking forward to use an affordable app for our website but too bad that they dont respond or help
Dec. 14, 2019
Amazing customer service! I'd give 10 stars if I could. Jack was incredibly responsive and I'm very happy with this app. Totally worth the monthly fee if you're looking to build brand trust on site. A great way for potential customers to see our happy customers using our presets. I can definitely see it increasing our conversion rate. Thank you again!!! You can see it in action on our site here: https://wildepresets.com/pages/about
Thanks so much for your review! Glad you like the app, I will continue to push regular updates and new features 👍🏻
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