IGHW ‑ Instagram Feed
Advanced widgets built from hashtags, locations and users.
Rating
2.0
feedback
3
chart
#18,421
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
33%
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Less than a month
67%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with one customer praising the amazing customer service provided by Jack, giving a 5-star rating. However, two other customers gave a 1-star rating each, expressing frustration over the lack of customer service and support. They mentioned difficulties in getting the app to work on their website and the app causing errors without any response from the support team. The positive aspect highlighted is the potential of the app to build brand trust and increase conversion rates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 19, 2024
There is no customer service for this product. I have submitted tickets, submitted a form on their website, and tried to email but have not received a response. I cannot get the feed to show up on the website despite numerous attempts, browsers, OS...
April 1, 2021
We tried to use this app for my website and gave us lots of errors, I repeatedly try to get support and contact them directly but they never responded. I was looking forward to use an affordable app for our website but too bad that they dont respond or help
Dec. 14, 2019
Amazing customer service! I'd give 10 stars if I could. Jack was incredibly responsive and I'm very happy with this app. Totally worth the monthly fee if you're looking to build brand trust on site. A great way for potential customers to see our happy customers using our presets. I can definitely see it increasing our conversion rate. Thank you again!!! You can see it in action on our site here: https://wildepresets.com/pages/about
Thanks so much for your review! Glad you like the app, I will continue to push regular updates and new features 👍🏻
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