Kura Jewellery review for Wave: Instagram feed & TikTok

5 / 5

April 10, 2020

I have used this app since 2017. Yes , there are glitches here and there from time to time but not to worry at all because their customer service and support is the best I have experience so far! . They reply to me immediately and fix the problem immediately. And very recently ,I encounter a problem with my site ( and turned out it was not caused by this app), I was back and forth with Shopify guru for a week whom both refers me to my theme developer (Out of Sandbox). And it took my theme developer (Out of Sandbox) 1 week to reply to me, and they didn't even try to fix my site or look into the problem thoroughly, instead they ask me to contact Growave because they assume the problem was caused by Growave. I contacted Growave via email and they fix my site problem within 1 hour, and explained to me what caused the problem which could be caused by other new apps that I have recently installed. In conclusion, Growave customer service is awesome! I am not a techie person, so having a very reliable customer support is crucial for me. I am a very happy customer !

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Wave: Instagram feed & TikTok for Shopify
Wave: Instagram feed & TikTok
4.8 star
312 reviews

Display shoppable Instagram feed on your store & drive sales

Developer
Shopify App Store