Taggbox Shoppable Social UGC for Shopify

Taggbox Shoppable Social UGC

Taggbox: Shoppable Instagram Feed, UGC & Videos for Stores

Developer

Rating

3.1

feedback

20

Reviews

chart

#888

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    35%
  • Less than a year
    25%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are quite polarized, with some users giving it a 1-star rating due to issues such as unethical business practices, aggressive push for upgrades, and poor user experience. Common negative themes include locking users out of the admin backend, spamming, unresponsive interface, and compatibility issues with social content. On the other hand, positive reviews highlight the app's functionality in creating shoppable galleries, increasing sales, and providing excellent customer service. Users appreciate the ease of use, customization options, and quick support responses. Overall, the app seems to have a mixed reputation with both satisfied and dissatisfied users.

Highlights

Unethical business practices and aggressive push for upgrades
Poor user experience and interface issues
Functionality in creating shoppable galleries and increasing sales
Excellent customer service and quick support responses
Compatibility issues with social content and hidden costs

Rating Breakdown

  • 5
    70% (14 ratings)
  • 4
    10% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (4 ratings)

Reviews with Text

  • 95% (19)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 14, 2025

I strongly advise all free users to stay away from this app. Our experience reveals an unethical business trap, not just a simple feature limitation. Designed Trap: When you unintentionally exceed the free plan's tag limit, the app silently locks you out of your admin backend. The left-hand navigation menu (like "Content") becomes completely unresponsive, preventing you from taking any corrective action. Self-Contradiction: After locking your account, the app pop-up states: "Not ready to upgrade? You can un-tag some products to continue using under the plan limits." However, they have designed a system that makes it impossible for you to follow this very instruction. Ineffective & Evasive Support: The support team completely ignored the technical fault of the "broken navigation menu." They repeatedly avoided the issue and finally admitted that the system is designed to lock you out once over the limit, and that the only solution is to pay for an upgrade. They are leveraging a flaw in their own system's design to hold your store's functionality hostage and force you to pay. This is a predatory pattern, not a fair freemium model. The app creates a problem it offers to solve, then blocks the solution unless you pay. Save yourself the frustration and look for a more trustworthy alternative.

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

Oct. 8, 2025

Store

THE-ARE

Using app

About 2 years

Total reviews

6

Average rating

5.0

1 / 5 Share

Sept. 11, 2025

app is too aggressive in seeking personal information, pushing for upgrades. once some information is entered, you get spams, bot attacks. interface is horrible, feeds doesn't load well, needs tedious manual selection of content to be displayed, no batches selection available. how did this app got past shopify to be approved and available to public use?

Using app

15 days

Total reviews

6

Average rating

4.3

1 / 5 Share

July 24, 2025

Since this was renamed/ acquired, the UX on the Shopify App is abismal. Nothing loads.

Using app

About 1 year

Total reviews

5

Average rating

3.8

5 / 5 Share

June 18, 2025

Awesome experience. Thank you for the help and your patience.

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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