Taggbox Shoppable Social UGC
Taggbox: Shoppable Instagram Feed, UGC & Videos for Stores
Rating
3.1
feedback
20
chart
#890
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
20%
-
Less than a month
35%
-
Less than a year
25%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify app are quite mixed, with some users praising its functionality and customer support while others express frustration with its limitations and aggressive tactics. Positive themes include excellent customer service, easy setup, and creative customizations like shoppable galleries and hotspots. On the other hand, negative themes revolve around the app's aggressive push for upgrades, issues with interface and functionality, and concerns about hidden costs and limitations. Some users feel that the app creates problems to push users towards paid upgrades, leading to a sense of distrust and frustration.
Highlights
Review RSS Feed
All reviews
Oct. 14, 2025
I strongly advise all free users to stay away from this app. Our experience reveals an unethical business trap, not just a simple feature limitation. Designed Trap: When you unintentionally exceed the free plan's tag limit, the app silently locks you out of your admin backend. The left-hand navigation menu (like "Content") becomes completely unresponsive, preventing you from taking any corrective action. Self-Contradiction: After locking your account, the app pop-up states: "Not ready to upgrade? You can un-tag some products to continue using under the plan limits." However, they have designed a system that makes it impossible for you to follow this very instruction. Ineffective & Evasive Support: The support team completely ignored the technical fault of the "broken navigation menu." They repeatedly avoided the issue and finally admitted that the system is designed to lock you out once over the limit, and that the only solution is to pay for an upgrade. They are leveraging a flaw in their own system's design to hold your store's functionality hostage and force you to pay. This is a predatory pattern, not a fair freemium model. The app creates a problem it offers to solve, then blocks the solution unless you pay. Save yourself the frustration and look for a more trustworthy alternative.
Sept. 11, 2025
app is too aggressive in seeking personal information, pushing for upgrades. once some information is entered, you get spams, bot attacks. interface is horrible, feeds doesn't load well, needs tedious manual selection of content to be displayed, no batches selection available. how did this app got past shopify to be approved and available to public use?
July 24, 2025
Since this was renamed/ acquired, the UX on the Shopify App is abismal. Nothing loads.
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