VA: Instagram Slider & Feed
Elevate your store with shop-able Instagram feeds & galleries
Rating
3.6
feedback
13
chart
#9,365
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
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Less than a month
15%
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Less than a year
69%
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More than a year
15%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, easy installation, and user-friendly features. Users appreciate the quick response from the support team and the app's ability to enhance the appearance of their store. On the other hand, negative themes include issues with app visibility on websites, lack of response from support, and problems with Instagram feed renewal. Some users experienced difficulties with the app breaking or not updating automatically, leading to frustration and regret for choosing the premium plan. Overall, the app seems to have potential but needs improvement in terms of reliability and support responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 27, 2022
I was facing an issue with this app as it was not visible on my website, so I contacted their support team which was very helpful and resolved my issue as soon as possible.
Hi, Thank you for your valuable feedback ! We work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!
June 17, 2021
Works Perfectly after correct set up! easy to change settings and colors to give your store more options and make it better for users.
Thank you so much for the great review. If you need any further help, feel free to contact us anytime. We're always ready to support you
March 4, 2021
We install correct as introduced. Connection to insta okay. No articles are shown onpage. No support by ETS. We deinstall the app.
Hi, I'm a manager of the Instagram app. I'm so sorry for the bad experience that you got while using our app. I have just checked the chat history again between you and our support team. I know that the issue has not been solved, our support team is still waiting for your response about account permission to support
Feb. 12, 2021
I cannot recommend this app at this time. This app breaks every few months or so, worse than that all my product tags that we spent hours adding get deleted. the worst part is the support, it takes forever(for them to respond) via chat or email, they are not available during normal US working hours. I'm still waiting for help 5 days now after the app products tags stopped working, no answer.
Nov. 6, 2020
The app is ok. But Instagram feed is not renewing. Sent in couple tickets for days and no replies. Kinda regret chose the premium plan even it's cheap. After reading the comments below, I changed it to 2 stars because it was my fault not to read the comments before installing this bad app.
I'm so sorry for the trouble you got. I have checked all other shops and their instagram feed are renewed every 24h for Free plan and 1h for Premium plan. At the moment, I can not check your shop because you don't use our app anymore If you change your thought, just please contact us anytime, I will make sure the app works well on your site
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