Instant Giveaways ‑ Best Viral
Instant Giveaway - Contests and Sweepstakes for Shopify
Rating
3.4
feedback
8
chart
#5,445
All reviews
Rating Breakdown
Jan. 1, 2023
Still checking but it seems not working to me. If it works then I will recommend otherwise it will waste a lot of time.
Thank you for your review. We apologize that you are currently experiencing issues with our app. We would like to assure you that we are constantly working to improve our service and we would appreciate it if you could provide more information about the problem you are facing, so we can assist you better. Our customer support team is always available to help and make sure that you are getting the most out of our app. We hope that you can give us another chance to prove the value of our app and change your mind.
Nov. 24, 2022
Fantastic APP, it helped me to create an entry and offer my customers a chance to win some of my products
Thank you for your positive review! We are thrilled to hear that our app has helped you create a successful giveaway and offer your customers a chance to win some of your products. Our team works hard to make sure that our app is user-friendly and can help our customers to achieve their goals. We are glad that you found our app helpful and we hope to continue providing you with the best service possible. Thank you for choosing Instant Giveaway!
July 19, 2022
incapable de configurer...bug et mal fait...très déçu. aucun contact avec le service a la clientèle, peu d'information sur le site...
Hi Boutique Shaman, Thank you for your feedback, and we apologize for the inconvenience you've experienced. We’re sorry to hear that you encountered difficulties configuring the app and that our customer service did not meet your expectations. We strive to provide a user-friendly experience and responsive support, so your comments are very concerning to us. Could you please provide more details about the issues you faced? This will help us address them more effectively. Our support team is available to assist you, and we want to ensure you have all the information you need. Please contact us at [email protected] or visit our support portal for immediate assistance. We appreciate your patience and hope to resolve this matter to your satisfaction. Best regards, The Eggflow Team
June 26, 2022
no me gusto, todas las buenas opciones son de paga, la version gratis no cubre casi nada las espectativas, feo diseño de interfaz, en resumen perdida de tiempo con esta app.
Hi Knives.mx, Thank you for sharing your feedback. We’re sorry to hear that our app did not meet your expectations. We understand your concerns regarding the limitations of the free version and the design of the interface. We continuously strive to improve our app and provide valuable features for all users. Could you please let us know which specific features or improvements would make the app more useful for you? Your input would be greatly appreciated and will help us enhance the user experience. Best regards, The Eggflow Team
April 15, 2020
the customer service is an absolute joke! it takes forever for them to get back to you and when they finally do, they tell you they cannot help you. A complete waste of time!
Hi there B.Different Clothing, Thank you for your feedback. We sincerely apologize for any inconvenience these issues may have caused you. The cause of the mistake was that to update the feature according to your needs, the technical team needs time to look carefully and the problem is also related to many elements that make the new feature effective to use, so we send you answers with delays. Besides, the internet connection is not stable in recent days, so we have not been able to respond quickly. We assure you that this will not happen again. We look forward to being supported continuing, and to serving you again. Please contact us via email ( [email protected]) if you have any issues. Sincerely yours, Eggflow Support Team.
Nov. 14, 2019
The installation was easy and it appeared immediately. I don't yet know though, how it will work until a customer uses it and I hope this is a good experience for them. I don't know how the free gift is ordered/given to them though. Can you explain the process please?
Hello there, Thank you for giving feedback. We appreciate it. To solve your issue, please see our FAQ as the link below: https://help.eggflow.com/article/how-does-the-points-system-work/ https://help.eggflow.com/article/how-can-i-check-who-is-having-the-highest-points/ Besides, I see that your Giveaway is not displaying in the store. I will send to you an email in order to guide this. So, please check the email. We hope that you will have more wonderful experiences in the future. Please contact us via our live chat or at [email protected] so we can offer our support should you need it. Good luck with your business! Eggflow Support Team
Nov. 8, 2019
I did not like the app...it was difficult for me to use And I had trouble appearing on my website. It can be improved
Hello there, Thank you for giving feedback. We'll forward your problem to our technicians and they will take a look at it. Then, we will inform you soon. We hope that you will have more wonderful experiences and share with us some new reviews in the future. Please contact us via our live chat or at [email protected] so we can offer our support should you need it. Good luck with your business! Eggflow Support Team
Sept. 29, 2019
Just installed it for a while. hope it can help me host a giveaway. I think this free plan is adorable.
Hi there, Thank you for giving feedback. Your feedback helps us improve our products and services better. I hope that you will have more wonderful experiences and share with us some new review in the future. Please contact us via our live chat or at [email protected] so we can offer our support should you need it. Good luck with your business! Eggflow Support Team