Instagram Feed IG ‑ InstaSell
Seamlessly embed Instagram feeds in Shopify stores
Rating
4.4
feedback
12
chart
#2,138
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
33%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its functionality, customization options, and excellent customer service. Many users found the app easy to use and appreciated the quick support responses. The app's ability to showcase Instagram posts on the website and tag products for easier shopping was highlighted as a valuable feature. However, there were a few negative reviews mentioning difficulties in installation and unresponsive customer support, particularly for non-English speakers. Overall, the app seems to be highly recommended for its effectiveness and user-friendly interface, with a few areas for improvement in customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 7, 2024
Feb. 2, 2024
Great app! I've tried so many and this one not only works the best but is also super customizable. The customer service is also amazing! I needed a small update made and they fixed it in no time. Can't say enough great things!
Nov. 19, 2023
Great app, love it, go for it, simple and easy to tag products on insta posts
July 2, 2023
As soon as installed, the application does not work. The video tutorial tells you to activate the app using the "custom" button, but that doesn't change anything. So you decide to talk to support using the chat (which says "online"), and ask them for a short code that I can integrate myself into the backend of my site, first response after 72 hours, with the response that the member of their team who speaks French is absent xD, so in the age of translators 2.0 in the 21st century (There are over 7000 languages spoken in the world, imagine the size of their team ^^). 1 star: 1) The application doesn't work. 2) The chat isn't responsive. 3) The excuse given isn't acceptable, it's like they're taking us for a fool, insincere.
We are sorry to hear your experience with our app. We are deeply committed to providing the best app experience and app support on Shopify ecosystem. We have responded to your initial message within 1hour and 32 minutes. You provided a theme that doesn't exist and asked for a feature our app currently does not have. When we informed you that the feature you requested will be implemented in our next update you responded with: 'I will give you one last chance to provide me with the short code within two hours. Before leaving you 1 star in appstore review.' Our application is functional and we are constantly adding new features to it. We are committed in building quality apps that add value and flexibility to Shopify stores.
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