InstaShop: Shoppable Instagram for Shopify

InstaShop: Shoppable Instagram

Increase Shop Sales: Create A Shoppable Instagram Gallery.

Rating

4.4

feedback

15

Reviews

chart

#967

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    27%
  • Less than a month
    27%
  • Less than a year
    27%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of setup and use, clear instructions, and great support from the staff. The app allows for easy connection to multiple Instagram feeds and hashtags, adding an Instagram gallery to the product page when tagging a product. Users also like the functionality and appearance of the app with their store themes. However, there are negative comments about disappearing images, poor support response times, and limitations in creating multiple galleries in different formats. Some users also mentioned delays in support responses and issues with the app disappearing from their pages.

Highlights

Ease of setup and use, clear instructions, great support
Connection to multiple Instagram feeds and hashtags, Instagram gallery on product page
Functionality and appearance with store themes
Disappearing images, poor support response times
Limitations in creating multiple galleries in different formats

Rating Breakdown

  • 5
    80% (12 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (2 ratings)

Reviews with Text

  • 100% (15)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 19, 2022

Started off fine, then disappeared from my page. The pictures would not show no matter how many times I refreshed the page. Used support once but still could not get it fixed.

Using app

About 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 11, 2020

the support is very terrible, I request for install the app, but they alway ask me to authorized accessaccess the admin page, and don't do any thing for me, and the respone is delay, I sent the email for them, usually get respone more than one week.

Store

cosfun

Using app

17 days

Total reviews

11

Average rating

4.2

Developer Reply

I am very sorry you had a negative experience. We did try to provide you with 1 day support. Unfortunately, as you know, we never received the access email so we could work on your store. I do appreciate the you tried to send it. But it seems this was out of our control. I think it is important to understand that during COVID, we have been working hard to look after our customers. However, there have been some temporary delays in giving immediate support. We are a small dedicated team, that at times have had to put family over work. None the less, we continue to strive to offer support to ALL customers, including those that use our service 100% free.

5 / 5 Share

Feb. 10, 2020

I have just set this up and it was so easy to do. The instructions are clear and the video support showing the steps too are brilliant.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We're really happy you like our app :-)

5 / 5 Share

Jan. 10, 2019

Nice application, very easy to use and manage. It would be nice to have the option of automatic showing the latest photos from the feed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

Functions and looks great with my store. The support staff promptly helped with getting the app to work with my theme.

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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