InstaShop: Shoppable Instagram
Increase Shop Sales: Create A Shoppable Instagram Gallery.
Rating
4.6
feedback
51
chart
#1,013
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
16%
-
Less than a year
55%
-
More than a year
29%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users find it easy to set up and use, with clear instructions and great support, others have faced issues such as the app disappearing from their page, pictures not showing, and difficulties accessing the admin page. Positive themes include ease of use, clear instructions, great support, and the ability to connect multiple Instagram feeds. On the other hand, negative themes include disappearing app, pictures not showing, difficulties with support, and errors in accessing the admin page.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 19, 2022
Started off fine, then disappeared from my page. The pictures would not show no matter how many times I refreshed the page. Used support once but still could not get it fixed.
June 11, 2020
the support is very terrible, I request for install the app, but they alway ask me to authorized accessaccess the admin page, and don't do any thing for me, and the respone is delay, I sent the email for them, usually get respone more than one week.
I am very sorry you had a negative experience. We did try to provide you with 1 day support. Unfortunately, as you know, we never received the access email so we could work on your store. I do appreciate the you tried to send it. But it seems this was out of our control. I think it is important to understand that during COVID, we have been working hard to look after our customers. However, there have been some temporary delays in giving immediate support. We are a small dedicated team, that at times have had to put family over work. None the less, we continue to strive to offer support to ALL customers, including those that use our service 100% free.
Feb. 10, 2020
I have just set this up and it was so easy to do. The instructions are clear and the video support showing the steps too are brilliant.
Thank you so much for your kind words. We're really happy you like our app :-)
Oct. 27, 2019
Cant even get to the admin page. Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 667142048 Varnish cache server
We are sorry you had a bad experience. I did message you at the time to explain the cause of the issue. Thankfully, the problem was rectified quickly, though I do appreciate that sometimes quickly can't be quick enough! I am sorry if you were inconvenienced and I hope you managed to find a solution that worked for you.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more