InstaShop: Shoppable Instagram
Increase Shop Sales: Create A Shoppable Instagram Gallery.
Rating
4.6
feedback
51
chart
#807
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
16%
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Less than a year
55%
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More than a year
29%
Reviews Summary
The reviews for the Instashop Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of setup, clear instructions, helpful support team, and the app's ability to connect Instagram feeds to the online store. Users appreciate the functionality of showcasing Instagram photos on their product pages and the overall improvement in the appearance of their websites. However, negative reviews mention issues such as disappearing photos, difficulties accessing the admin page, delayed support responses, and errors like 503 Backend fetch failed. Some users also expressed frustration with limitations in creating multiple galleries in different formats.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 19, 2022
Started off fine, then disappeared from my page. The pictures would not show no matter how many times I refreshed the page. Used support once but still could not get it fixed.
June 11, 2020
the support is very terrible, I request for install the app, but they alway ask me to authorized accessaccess the admin page, and don't do any thing for me, and the respone is delay, I sent the email for them, usually get respone more than one week.
I am very sorry you had a negative experience. We did try to provide you with 1 day support. Unfortunately, as you know, we never received the access email so we could work on your store. I do appreciate the you tried to send it. But it seems this was out of our control. I think it is important to understand that during COVID, we have been working hard to look after our customers. However, there have been some temporary delays in giving immediate support. We are a small dedicated team, that at times have had to put family over work. None the less, we continue to strive to offer support to ALL customers, including those that use our service 100% free.
Feb. 10, 2020
I have just set this up and it was so easy to do. The instructions are clear and the video support showing the steps too are brilliant.
Thank you so much for your kind words. We're really happy you like our app :-)
Oct. 27, 2019
Cant even get to the admin page. Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 667142048 Varnish cache server
We are sorry you had a bad experience. I did message you at the time to explain the cause of the issue. Thankfully, the problem was rectified quickly, though I do appreciate that sometimes quickly can't be quick enough! I am sorry if you were inconvenienced and I hope you managed to find a solution that worked for you.
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