Elfsight Instagram Gallery
Showcase Instagram feeds by user, hashtag, or location!
Rating
4.8
feedback
114
chart
#702
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
4%
-
Less than a month
18%
-
Less than a year
40%
-
More than a year
34%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and excellent customer service. Users appreciate the quick response from the support team and the effectiveness of the assistance provided. The app is commended for its ability to enhance the aesthetic appeal of websites, improve site speed, and increase conversions. However, there are a few negative reviews mentioning issues such as slow response times from support, difficulties with resizing images, and problems with billing. Overall, the app seems to be highly recommended for its functionality and customer service, with users expressing satisfaction with its performance and features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 26, 2024
Great app also support team! They helped us fixing some code, and it was easy to copy past it on the right place. All recommendation
May 30, 2023
Simple enough. Prompt response with customer service to install to my homepage. Appreciate that it’s straight forward enough.
Dear MOEA HAWAII, Thank you for your kind comment! We're happy to hear you enjoy our Instagram Gallery and found the installation process simple! If any questions come up, you can always message us at https://help.elfsight.com/?contact=1 :) Best regards, Elfsight
March 20, 2023
Great app. The support we needed was fast and effective. We recommend it to everyone who also needs the features offered.
Hi Milkes, Thank you for your kind feedback on Elfsight Instagram Gallery! We're very glad to hear you enjoyed our app and customer support, and we hope you find other useful tools in our app catalogue :) If any questions come up, feel free to message us at https://help.elfsight.com/?contact=1 Best regards, Elfsight
March 8, 2022
I've been using this app for a number of years and it worked perfectly but then it stopped working. I contacted Elfsight 3 days ago for help and no reply. Going to delete the app and find an alternative, as there's another one with 5* reviews and free trial. Shame, because I did really like this app.
Hello Anita, Thank you for posting a review about our Instagram Feed App! To begin with, we would like to sincerely apologize for the delay in replying to your support request and the feedback! We are extremely sorry that you faced an issue with our Instagram Feed. Your opinion is very important to us, and we will do our best not to let it happen again. As we can see, our Support Team representative already reached out to you to provide the necessary assistance. We have checked your website, and we also see that your Instagram Feed is working correctly at the moment. If there is anything else we can do for you, please contact our Support directly at https://help.elfsight.com/?contact=1. Our Support Team will be happy to help! Sincerely,
May 18, 2021
Quick to get up and running and very user friendly. Support was great and responsive. Matches site aesthetic well.
Hello, We are so thrilled to receive such a positive feedback! We put customer experience and satisfaction as our top priority and it is really pleasant to hear that the app we make suits you just well and you’re happy with the support. We are always there to help you! Thank you again for the review! Kind regards, Elfsight
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