All reviews

Rating Breakdown

  • 5
    91% (104 ratings)
  • 4
    3% (3 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2024

Great app also support team! They helped us fixing some code, and it was easy to copy past it on the right place. All recommendation

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

May 30, 2023

Simple enough. Prompt response with customer service to install to my homepage. Appreciate that it’s straight forward enough.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear MOEA HAWAII, Thank you for your kind comment! We're happy to hear you enjoy our Instagram Gallery and found the installation process simple! If any questions come up, you can always message us at https://help.elfsight.com/?contact=1 :) Best regards, Elfsight

5 / 5 Share

March 20, 2023

Great app. The support we needed was fast and effective. We recommend it to everyone who also needs the features offered.

Store

Milkes

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Milkes, Thank you for your kind feedback on Elfsight Instagram Gallery! We're very glad to hear you enjoyed our app and customer support, and we hope you find other useful tools in our app catalogue :) If any questions come up, feel free to message us at https://help.elfsight.com/?contact=1 Best regards, Elfsight

1 / 5 Share

March 8, 2022

I've been using this app for a number of years and it worked perfectly but then it stopped working. I contacted Elfsight 3 days ago for help and no reply. Going to delete the app and find an alternative, as there's another one with 5* reviews and free trial. Shame, because I did really like this app.

Using app

About 7 years

Total reviews

6

Average rating

2.3

Developer Reply

Hello Anita, Thank you for posting a review about our Instagram Feed App! To begin with, we would like to sincerely apologize for the delay in replying to your support request and the feedback! We are extremely sorry that you faced an issue with our Instagram Feed. Your opinion is very important to us, and we will do our best not to let it happen again. As we can see, our Support Team representative already reached out to you to provide the necessary assistance. We have checked your website, and we also see that your Instagram Feed is working correctly at the moment. If there is anything else we can do for you, please contact our Support directly at https://help.elfsight.com/?contact=1. Our Support Team will be happy to help! Sincerely,

5 / 5 Share

May 18, 2021

Quick to get up and running and very user friendly. Support was great and responsive. Matches site aesthetic well.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello, We are so thrilled to receive such a positive feedback! We put customer experience and satisfaction as our top priority and it is really pleasant to hear that the app we make suits you just well and you’re happy with the support. We are always there to help you! Thank you again for the review! Kind regards, Elfsight

4 / 5 Share

Feb. 3, 2021

So far the widget works great for the IG - a little slow updating the current post. However, I also purchased the Etsy review widget and have been asking for help all week. Just got a response back today but haven't heard back yet. I don't expect to be answered right away everyone is busy but this has been the slowest least responsive support out of any app I have used.

Using app

11 days

Total reviews

1

Average rating

4.0

Developer Reply

Dear Season, Thank you very much for your honest review! Please accept apologies from our Elfsight support team. We're very sorry to have kept you waiting! We've been getting a lot of requests recently and, unfortunately, it takes time to handle them all. However, we're constantly working on perfecting our service, and we're grateful to you for highlighting this issue. Thank you for your patience and trust in us! Please feel free to reach out to Elfsight support once again if you need anything else, we'll be glad to help you. All the best, Elfsight

5 / 5 Share

Oct. 9, 2020

This is really a great app. There are a number of choices for IG feed layout, which all look artistic epic ! Besides being a great app, I especially love their responsive and effective customer services. I would like to express my sincere appreciation to Alexandra from Elfsight, a smart and hardworking staff, for her long and patient support !!!

Using app

About 1 month

Total reviews

9

Average rating

4.7

Developer Reply

Hi Francisco, Thank you for your fabulous review! We are so pleased to know that our Instagram Feed widget works like a charm for you! And it's also wonderful to hear that you are happy with our customer support. We hope that you will keep enjoying our service! Regards, Elfsight

5 / 5 Share

Oct. 6, 2020

None of the other Instagram apps were able to show my feed like this app does by showing it as an actual Instagram post with the caption, likes, comments, etc. I really love how it looks and the support team was so amazing! They were able to put it on my cart page which had increased my conversions noticeably after a week!

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Dear Sebastian, Our whole team thank you for your wonderful review! We are thrilled to see that you are happy with our app and its features appeared to be just a thing for you :) We wish you great user experience and good luck with everything you do! Regards, Elfsight

5 / 5 Share

Sept. 22, 2020

Easy to install and looks beautiful on our website. THANK YOU for making this enhancement to our website so easy.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank YOU for being our customer and for your amazing feedback! We are pleased to know that you enjoy the app :) Best regards, Elfsight

5 / 5 Share

Aug. 4, 2020

Really happy with this app! It does exactly what I needed it to do (show filtered Instagram feeds on each of my product pages - filtered by specific product hashtags). The customer service from the team was top notch. The CSS on my template needed to be changed to allow the app to do what I wanted it to do and the team at Elfsight offered to do this for me and it was done within hours. Really happy with the experience!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Emily, We are so happy to hear about your positive user experience, it means the world to us! If you ever require any further assistance, just contact us right away, we're always here to help you. Regards, Elfsight

5 / 5 Share

Aug. 3, 2020

It was simple to setup, easy for me to install, and I especially appreciated options for breakpoints, and the ability to use brand colours. This allows me to curate the look on different screen sizes, and ensure consistency in branding on the site.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your lovely feedback, we are delighted to know that you're enjoying the app! Regards, Elfsight

5 / 5 Share

July 6, 2020

InstaShow is an excellent App, I've had a wonderful experience with it. It's impressively customizable, there's nothing else like it for the money, the other options were very expensive. On top of all of this, they have fantastic customer service and have been really responsive and supportive with anything I need. 10/10 recommend - this is my favourite app!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, We're so glad that our app is the perfect solution for you and that you've enjoyed the service! Have a great user experience!

5 / 5 Share

June 25, 2020

I've tried all the Instagram apps on Shopify, this is the best Insta app if you are looking for top notch branding customizability, and also they have the best customer support for any app I've tried. Give it a try, you won't regret it..

Store

REECH

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, We're so happy that our app is the right thing for you! :) We were delighted to assist, and we hope that you're with us for a long time! Regards, Elfsight

5 / 5 Share

April 14, 2020

Easy to work with. Wonderful customer support! Helped with some customization features quickly and efficiently.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Yossi, thank you for this great review! We hope you enjoy your user experience with us.

5 / 5 Share

April 14, 2020

We tried almost every Instagram app on the Shopify app store, and this one was our favorite. Customer support was great also. Highly recommended!

Store

Kinacle

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great review! We're proud to have deserved such a high opinion!

5 / 5 Share

April 8, 2020

I use this app to add my Instagram feed to my home page. It looks even better than it did before when I was using the one in my template and I have more features, thanks!

Store

Vemtl

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great feedback! Have a lovely user experience!

3 / 5 Share

April 10, 2020

The app doesn't use your font and positions it either right at the top or bottom, but the service people got in touch right away and changed it to make it work for my theme and made it possible so I change position whenever I want without the support. Great service - really quick and thorough

Store

Crushes

Using app

Almost 2 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Feb. 5, 2020

This app works fine on my website. I did have a few issues with it but I used the 'chat' service and it was sorted in a good amount of time.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey Francine, thank you for your kind words! :) We were very happy to help you!

5 / 5 Share

Oct. 29, 2019

it's a Very good application I had difficulty installing it but the technical support is very effective

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

There were some problems with the app resizing & displaying that I couldn't solve, fortunately the support team was awesome and got it fixed for me! Support is what I always value most in paid-apps.

Using app

Over 4 years

Total reviews

3

Average rating

5.0