Rating

1.9

feedback

6

Reviews

chart

#4,569

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the ease of use and effectiveness of the app in enabling autoplay for videos on product pages. Users appreciate the quick solution it provides without the need for manual code editing. Additionally, the support team is praised for their responsiveness and willingness to implement new features based on user suggestions. On the other hand, negative feedback revolves around issues like the app not working on all browsers, lack of response from developers for support queries, and difficulties in hiding controls effectively. Some users express frustration with the app's limitations and the need for additional manual customization.

Highlights

Ease of use and effectiveness in enabling autoplay for videos
Responsive support team and willingness to implement new features
Issues with app not working on all browsers and lack of developer response for support
Difficulties in hiding controls effectively
Frustration with app limitations and need for manual customization

Rating Breakdown

  • 5
    50% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (3 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 31, 2025

no sound

Using app

17 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 17, 2024

man i wish this app worked correctly. hide controls doesn't work they are still there, very ugly for what im trying to accomplish. i found a video on youtube that accomplishes what im looking for, but its a alot of work adding a section in the code library creating some custom css. id rather sprnd an hour for each video then put up with what this app claims but way under delivers on.

Using app

1 day

Total reviews

2

Average rating

1.0

1 / 5 Share

June 26, 2024

This generally works, except for videos in product gallery. Tried to get support from the app developers but they didn't even bother to reply. Will be using another app.

Using app

23 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 20, 2024

Seriously, thank you and wow! I have been going crazy trying to get my videos to autoplay with the Sense theme. It's like if you don't have Dawn, no one can help adjust the code. I have wasted so much time trying to figure this out and I can't figure out why Shopify made autoplay so difficult. Well, problem solved!!! Seriously, this app is a quick download, you turn it on, and then your videos autoplay. Completely worth the small cost for this app. If you've been crazy like I was, your solution is right here. So grateful!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I struggled for months, reaching out to support and external developers to add this feature of autoplay, until I found this app. Thank you so much Adam for all your help with my requests (the support is so amazing that they developed 3 new features based on some suggestions of improvement I sent!). Overall this is the first paid app I purchased for my store and I couldn't be happier with Adam's help and overall quality of the service. Thank you Adam and team

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much, André! It has been great working with you on your store and I'm so happy InstaVid has been helpful to you and your customers!

All reviews

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