Rating

4.1

feedback

8

Reviews

chart

#2,009

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with most users praising its effectiveness and ease of use. Users have highlighted how the app resolved long-standing issues they had been facing, such as autoplaying videos on their website and compatibility with different devices. The support team, particularly Adam, has received high praise for their responsiveness and helpfulness in addressing user concerns and implementing new features based on feedback. However, there is a notable issue mentioned in one review regarding the app not working on all browsers, specifically Firefox Desktop for Mac. Users are hopeful that this compatibility issue will be resolved in future updates.

Highlights

Effectiveness and ease of use
Responsive and helpful support team
Compatibility with different devices
Issue with browser compatibility
User feedback implementation

Rating Breakdown

  • 5
    75% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    12% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 26, 2024

This generally works, except for videos in product gallery. Tried to get support from the app developers but they didn't even bother to reply. Will be using another app.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

June 20, 2024

Seriously, thank you and wow! I have been going crazy trying to get my videos to autoplay with the Sense theme. It's like if you don't have Dawn, no one can help adjust the code. I have wasted so much time trying to figure this out and I can't figure out why Shopify made autoplay so difficult. Well, problem solved!!! Seriously, this app is a quick download, you turn it on, and then your videos autoplay. Completely worth the small cost for this app. If you've been crazy like I was, your solution is right here. So grateful!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

good job

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 13, 2024

Does not work on all browsers such as Firefox Desktop for Mac (115.7.0esr 64-bit), which is the most current version at the time of this review. Hopefully, they'll fix this.

Using app

About 2 hours

Total reviews

1

Average rating

3.0

5 / 5 Share

Feb. 22, 2024

Incredible! J'ai essayer d'y parvenir pendant des mois et votre app a tout régler en quelques minutes. Soutiens à 1000% ! Et ça fonctionne même sur Iphone :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We are so happy InstaVid has been helpful to you and your customers!

All reviews

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